"First time dealing with Rock Auto. Heard about them from a friend - decided to check them out. Best prices & quick response. Ordered parts on saturday, received on tuesday. Website is very easy to use and shows all your choices, and whether it is in stock. Will definitely use them again."

"These guys are great; this order was shipped in record time. Even with S&H costs, the parts were nearly half of what the dealer wanted, and a good 25% cheaper than retail auto parts stores. I would not hesitate to recommend them to anyone."

"I am very pleased with the way RockAuto works. It is not the first time that I order from them. In this case and in all my previous orders the item I received was exactly as advertised and it reached me very quickly. So, I am very pleased with RockAuto and I will continue ordering from them in the future."

"I've been using Rock Auto for several years, and have yet to be disappointed either in their service or the products they carry.

I used to own two classic Mercedes and was able to obtain parts for these cars at prices that were at lesat 50% lower than the dealer. They've been my vendor of choice for some time. Most recently, I needed a parking light for my daughter's 1998 Nissan Altima. I saw prices ranging from $ 50 to $ 80 on other websites. Rock Auto's price? A grand total of $ 18.00, with shipping! I don't know how they do it, and I don't care. I just hope they keep on doing it!"

"Rockauto ROCKS! Always great prices, super-fast shipping, and if you do have any problems, great customer service that gets back to you quickly!"

"have not opened box yet (waiting for mechanic to return and do). Great service from order to delivery! Thank you!"

"Easy to use website, hassle free shopping, super quick shipment, best prices!"

"excellent seller!
all neatly and quickly!"

"RockAuto has an outstanding selection of parts and my order was shipped within one hour from the time I placed it. The spark plugs were delivered quickly and they had the best price I could find anywhere on-line."

"very good prices but expencive shipping"

"The price is right, the service is super and delevery time is correct, i like RockAuto."

"Prices seem to be decent, but caveat emptor. (Let the buyer beware.) I ordered a part listed as compatible with my car, and the part I received didn't fit.

Company offered to have me return at my expense, but its not worth my time/money to package, pay for shipping, and return the part. (part was less than $10) I'm out the money, not a big deal, but not the kind of customer service I'd expect from a company I'd like to do business with online. Went to local NAPA, gave them the year, model and make of my car and they immediately came out with the right part.

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* My response to RockAuto's rebuttal:*
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I entered all the appropriate info for my car into their parts search computer. Their computer returned this part as a match. I had all info necessary (VIN number for example) to specifically identify the gas cap. As I learned after making the mistake of choosing RockAuto for this part, other retailers ask for the specific VIN number for the 05 Corolla to ensure the correct part is delivered."

"Ordered online from Australia on a Thursday evening and received my parts at my doorstep the following Tuesday. Outstanding service, thanks guys.
Dale."

"I went to buy parts for my vehicle at the local parts store and couldn't believe the prices. I found rockauto.com and have already recommended it to friends. I got the same exact brand of parts that they had at the store, and only paid about 55% of what they were charging. Shipping was fast too."

"Smooth transaction as usual. Very easy to order and quick confirm. Possibility to pay UK VAT beforehand with the order frees you a lot of customs hassle at this end. You just wait to courier pop in couple of days
after you placed the order and that's it brilliant.I have recommended Rockauto for my friend and others who have asked a good place to find parts for American cars and trucks and no complaints what so ever just happy new customers.

Cheers

Matti Makinen

Cheers"