"I called first, ordered online. The person that I talked to was frendly and helpful. The mirror arrived on time and was packaged perfectly. I have already refered two of my friends to you."
"Excellent selection of quality auto parts. I love the info section so I can decide what meets my needs. Great service always. "
"Best auto parts site i've ever dealt with. i will definately be doing business with again. Fast shipping, excellent customer service, awesome selection in parts, literally had everything i needed. easy to use catalog, website was a breeze, parts work great and are the best qulity rock auto is number 1"
"The shipping was fast, and the part I ordered (driver side power window regulator) was great quality, and worked stupendously. I couldn't ask for more."
"I've been using RockAuto for over 4 years to create my '93 Eagle Summit "GTX AWD Turbo" coupe, maintain a Mitsubishi Expo and recently to refresh my son's '98 Subaru Forester with brakes, shocks and engine parts. The prices for parts are always unbeatable, and my experience of customer service has been second to none. Once my orders are placed the emailed confirmation includes tracking numbers so I can see where my shipments are and when I can expect delivery. I've NEVER had a problem with an order and the RockAuto web site is always 100 percent solid.
I particularly enjoy the email newsletters, and the blunder of the month column. It's nice to know that other people learned automotive "how to" through years of (mal)practice as well.
But that's not the reason I keep using RockAuto: it's the huge parts database with images and application data that I regularly use to find information unavailable elsewhere on compatible components and assemblies from multiple manufacturers. This was esspecially important with my GTX in identifying and selecting brake parts and AC upgrades.
If you want to maintain your car and get the most for your money, RockAuto is the place to check first.
"
"They have a great deal of inventory, process orders quickly and efficiently! I have never had a problem with them and would recommend them."
"Excellent service and advice. All parts delivered quickly and efficently and all were correct."
"Purchased two rear shock mounts for my 1991 Cavalier. The prices were good, the parts shipped very fast, and I got what I expected/paid for. I will certainly continue to use RockAuto as long as it continues such great service. The website isn't flashy, but it has to be one of the easiest websites I have EVER used. Finding the right parts was a snap and there is plenty of information so you can be sure you are ordering the right thing. Great selection, great prices, and great service. What more can you ask for?"
"i love this web site it number 1 to me i had my grand father from the mid and my father,s car from tha late 80,s i never thught i will ever be able to fix them but time after time i discover ROCKAUTO PARTS. its like dream come true very very good price,s and quick shipping and the staff really helpful sinc than i have been buying from the web site i even told 6 of my friends and thay all join me on this super wondirful web site ROCKAUTO.COM WE LOVE U "
"To whom it may concern...
I enjoy shopping at Rock Auto. They always have fair pricing and good quality brands.
My Only concern or should I say room for improvement would be to have more combined shipping methods. Many times the parts I need are located in different warehouses and all the shipping costs can eat up the savings off the products.
My next suggestion would be, to note in the listings where the part is manufactured.
Thank you"
"I placed my first order Monday, in four days my parts arrived. I am very satisfied with the parts they sent me. No problem at all. That is why I decided to buy more parts at rock auto. But this time my order arrived in just three days! Very satisfied with their products.
Preparing my parts list to buy for my 3rd order!
Thanks."
"I needed this part and RockAuto.Com had it.I even saved $20.00 compared to my local auto parts store which would have had to order it.I will buy parts again from RockAuto.com."
"Excellent product. It was easy to install. With the dash mat installed there is less glare on my windshield."
"RockAuto has great prices and great shipping. Usually I get the orders in 2 days. Sometime it even comes next day with regular shipping. I have saved a huge amount of money buying from RockAuto after fixing up several cars. They even have parts that I can not find anywhere else. I have never had any ordering problems. I have probably had about 15-20 orders from them in the last 2 years. I use RockAuto for almost all my car parts I need. No one else can beat their prices on almost everything they stock. I am extremely satisfied with the service I get from RockAuto."
"The items I ordered was processed very quickly and arrived within that week. That was great since I was going to do the work that weekend. All items were packaged in sturdy boxes and were correct. Thank you."