"Having used Rock Auto before, I returned for a good price on injectors for my 91 maxima. I also ordered an oil filter and a set of spark plugs for my 2001 impala. All of this arrived in 6 days or less.
My only complaint is the parts had to come from 2 warehouses which almost doubles the freight.
Other than that I am really satisfied with Rock Auto.
Rick Davidson
Soap Lake Wa.
"
"RockAuto continues to impress me. Every order I've placed with them has been filled quickly and accurately, which is a pleasant surprise.
Prices are excellent, and if it's a repair that you can wait a few days to do, it's really the best source for parts on the web."
"I was beyond pleased with rockauto their customer support is first class all the way their prices are spot on shipping was fast I would recommend them again and again. A+. I will continue shopping here I am sure of that."
"Dealing with RockAuto.com was excellent! They will get my business from now on. Was able to get hard to find parts faster and cheaper then the local parts house !!!!
I am a customer for life !!!! "
"Great service again from Rockauto.com!! This is my second order with them and both times everything shipped the same day I ordered and all the parts were correct. I always reccomend them to my friends and family. They have the cheapest prices anywhere and the staff seem's to be on the ball. Very happy camper here :)"
"RockAuto is one of the most comprehensive automotive parts dealers on the net. Searching for a part is a breaze and every item has a very detailed description, including a picture of that spacific item. They also have top notch customer service. Returning an item only takes a couple clicks on thier website then you throw it in a box and return it. There should be more companies like RockAuto."
"WOW; what service!Not only is your site user friendly, your prices and service are SUPERIOR! Being in a small town I have little choice in suppliers and the price I pay. I now e mail my friends on RockAuto.Com as the place to go for their replacement parts. Keep up the great work!"
"verry professional company they have 1800 number with people speaking French and it is real french they are able to assist you without problems
i had choosen the wrong part and so i had to call them they were polite and verry nice i would recommand anytime
the only thing i did not like but i still have to say was the delivery they get to choose wich ever compagy suits their need the best i hadnt specified i didnt want Fedex so i got it delivered by fedex and fedex put my box in my garbage Bin without noticing me (because when its worth less than a 100$ they dont need signature) the day after i went to put the garbages on the street i opened the garbage and found it inside (Notice that he didnt specify it was in the garbage on the notice he had left on my door)
but as again this is out of their control i still give em a 5 stars for that thank you
the only problem i had was with the delivery"
"THANK YOU,THANK YOU,THANK YOU,
I HAVE BEEN LOOKING FOR A FRONT GRILLE FOR MY 87 THUNDERBIRD FOR ABOUT A YEAR. I WAS SURPRISED TO SEE IT LISTED IN YOUR CATALOG AND I ORDERED IT EVEN THOUGH I WAS A LITTLE LEARY BECAUSE IT WAS LISTED AS A "WHOLESALER CLOSEOUT". MUCH TO MY SUPRISE, IT WAS A GENUINE FORD PART MANUFACTURED IN CANADA AND NOT A PIECE OF JUNK MADE IN CHINA AND AT A PRICE OF $32.97 I FEEL IT WAS THE BARGAIN OF THE CENTURY. THE GRILLE ARRIVED IN PERFECT CONDITION AND THE SHIPPING ONLY TOOK 4 DAYS. AS A FIRST TIME BUYER I WAS VERY IMPRESSED AND WILL CERTAINLY BE BUYING FROM YOUR COMPANY AGAIN.
THANK YOU AGAIN FOR A JOB WELL DONE.
RICHARD SLATTERY"
"Exactly what I ordered,Great web site,Easy to find what your looking for.Very fast shipping.I will order from RockAuto again. Thank You. Brush"
"Other than wishing their website would read my mind, I am delighted. The order was processed and shipped quickly and correctly. Items were as described. What more can I say? Oh yes, both the item and shipping prices were extremely reasonable."
"I have used RockAuto many times. Orders ship on time and I like the fact that I can track the shipment. I have never had a problem with any of the parts ordered and their prices are great, sometimes 50% of what I would have paid at a regular parts store. Their web site is easy to use and has excellent parts descriptions. This along with pictures in most cases, makes it easy to order the correct parts."
"Shipping damage was not their responsibility, but they did not hesitate to get RGA & return label via e-mail to me. Return shipment went out on 16 Sept replacement item went 20 Sept. Pricing on parts GREAT."
"This is my second time ordering from RockAuto.com and I plan on ordering from them many more times. They are fast to ship and very reasonable on shipping rates. Not to mention they have some of the best prices on car parts.
John H."
"I have grate experience doing business with "RockAuto". My ten purchase came in time without any claims. Thanks RockAuto."