"Always an excellent company to deal with. Orders are accurate and shipped promptly.Prices are excellent as well. Customer service is top notch."

"10/10 Excellent run company this was my 4th order that I have made from them. No problems what so ever on any of the orders. I submitted my order on Tuesday and the parts arrived at my door step late Friday. Very quick for clearing Canadian customs and no surprise COD duty charges. Very good prices. The next time I need parts Rock Auto will defiantly be getting my business. Highly recommended!"

"I ordered a blower resistor and it was exactly as described and fit perfectly. I finally have heat/ac in my car again. The mechanic I took it to was going to charge me $500. ($250 for the part itself!) I did it myself and it only cost $60 total from Rock Auto and only took a couple minutes. Needless to say I'll be buying from Rock Auto for all my car part needs!"

"awesome! got my parts faster than expected, only place i go to get my parts."

"Sent wrong parts and expect me to have the parts in the mail or pay for new parts before they will ship replacements. Not customer friendly. They expect the customer to be inconvenienced and take the liability for their mistakes."

"Very good experience with RockAuto.com. I never recomended Go-Part.com"

"THANK YOU FOR THE ORDER I RECEIVED MY ORDER ON TIME AND WITH A VERY GOOD PRICE ON MY PART,I WILL BE PURCHASING ALL MY AUTO PARTS WITH ROCKAUTO ALL TIME,I LIVE IN CALIFORNIA THANKS ROCKAUTO."

"Items received were exactly what I had ordered and in excellent condition. The tracking number provided aided me in monitoring my order from the east coast to the mid west area. I'm a repeat customer and would recommend this company to family and friends for a first stop shopping place for any vehicle part. Superb customer assistance when I needed to return a item I miss identified with a quick refund to my pay pal account!! "

"I bought a fuel pump assembly for a 2001 town car the price was one of the lowest. The part was exactly what I ordered and delievered to the house by fed-x in five days. I have installed the part and working fine. I will buy from RockAuto again."

"Again Rockauto beats the competition hands down! I tried to get the local parts house to price match but they couldn't go that low even with shipping!"

"This is the first time we have ordered from your company. I just want to tell you we are very pleased. We ordered a window regulator on a Thursday and Saturday it was delivered and it was the correct part. Thank you very much for your efficiency"

"First rate outfit! The true nature of a company comes out when problems pop up - how well they handle a problem is more important than how cheap the price. RockAuto is a company you can trust. Briefly, they screwed up on an order - not a big deal but it could have resulted in a major hassle. After a quick call to their support desk it was taken care of. Simple, fast and totally professional! Wow! Good job guys and thanks! "

"So far I have 4 orders with Rock Auto and I have called customer service twice and they take excellent care of their customers.

Wonderful customer service that you can call, reach easily and they will answer your questions. With each order they e-mail you a discount code.

The parts always arrive quickly and in good condition. Rock Auto is a good place to shop, the online catalog is well organized, and the parts are good. I liked the fact they used Fed Ex ground.

I even recommended the site to my brother in law and his parts arrived quickly and he was happy with them as well.

Most of the prices are excellent. For example I saved $16 on a Gates Belt Tensioner compared with Pep Boys.

They tell you what the shipping cost is so you can control shipping cost by what you order and how many locations the parts come from. You can check online for a discount code.

They let you know when there is a rebate, and give info on most parts.

I am totally satisfied, the positive reviews I read were correct."

"Excellent service and communications. They are a very good company to deal with."

"Great experience. Site is easy to navigate, with very large parts inventory. Prices are very reasonable. Communication was great. Shipping was fast. Parts where all the right ones and of very good quality. What more could you want? They will be my first choice in the future. Highly recommend this merchant. "