"Excellent, factual service. Awe inspiring prices."

"Excellent product. FAST shipping. Very pleased."

"Last year I needed a intake manifold for my l998 Lincoln Continental. I was in a bind the factory had a recall on this part but it had expired. The cost was over $1000.00 for a new factory part with no help from Lincoln. I happened to find Rock Auto on the web. I was able to install with parts from Rock Auto for less than $300.00. WOW…I was surprised.
Since then I have ordered many parts from Rock Auto and have been completely satisfied with the quality, service and shipping they have provided. Rock Auto is now my first call on any of my auto needs. Rock on Rock Auto!
"

"The have an excellent selection of parts especially hard to find items for a lot less than what others are charging. The checkout is very easy and they also let me pay using my Paypal account so I don't have to worry about credit fraud risks. Their shipping and packaging is great and very flexible. I have used them various times and I can't recommend them enough to friends and family. I work at a Smog Repair Station in California and have access to professional jobbers at wholesale prices but no one beats Rockauto.com for price, selection and ease of ordering."

"I've ordered frm RockAuto about three times already & the parts I received are always accurate & the shipping process is AMAZING!!!! I will definitely order again if I need any parts for my car....Thanks"

"Seller has done their best to resolve my case now. This review has been edited, just to be honest.
Thank you rockauto.com, i would do business with you, anytime again.

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"I placed 5 orders with RockAuto and I've been completely satisfied. I always price shop and they have had the best prices on parts for my 1976 MGB. Their shipping costs are reasonable, and the orders have been shipped and received very quickly. I've also shopped at Autoparts giant, and found RockAuto better in all dimensions. The one thing I have yet to test is core returns, I'm assuming that's probably going to be OK as Rock DOES answer the phone. Also notice they have long and weekend business hours. They have also been generous with 5% discount codes on your next order. Thanks, Steve"

"RockAuto is great. Their website was very, very easy to use. Also, the hard-to-get parts I needed were available. Note that nowhere else on the Internet was I able to find some of the items I purchased from RockAuto. I intend to always check with RockAuto for all my future automotive needs. They ROCK!"

"Rockauto.com is flat out the best auto parts retailer in the industry. I was in the parts business thirty eight years ago, have dealt with many, many parts houses. Take it from me, Rockauto is the best!"

"every order i have made with rock auto has been an excellent experience.the parts were exact and they wer shipped immediately and recieved in a verytimely manor .i reccomend them to my friends and even acquaintences. thank you for having what i needed and your prompt service
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"Excellent service, fast shipping. Thanks!"

"RockAuto really does ROCK, I'm sure they get sick of hearing that, or not lol.

I've ordered parts online before from "another" company, got the wrong parts twice, refunds took 2 months, it was a hassle.

RockAuto sent the right parts, quickly, never had to return anything, got the right stuff at an unreal price. No reason to go anywhere else."

"I found the company online and looked up my parts on the website. The website works well. Now that is when my good experience ended. I called to verify stock that took over an hour. Placed my order after finally getting an answer. I called twice to verify shipping and also emailed. I NEVER got an email response. I had also told them I needed the parts next day and SPECIFIED in my email and on the phone that next day "saver" was not an option (afternoon delivery). I was NEVER told that that would be problem. I found in the AM that my parts were shipped "saver" so I had to contact Fed Ex and then drive an hour each way to get my parts in the AM. I then called to discuss the error and dealt with a supervisor named CHRIS who was not in the least helpful.

UPDATE!!! The only reason they were delivered at 9:08 was I went and picked them up myself an hour away at FEDEX. Again just excuses for there employees not doing or paying attention to what a customer asks. If CHRIS would have just apologized instead of making excuses this would not be as bad. He even admitted that my email was read by one of the people I talked to and it gave specific instructions that I needed the parts in the AM. It's simple PAY ATTENTION to what the customer needs and if you can't do just say so, don't take the order and disappoint!!"

"I was going to order these parts from my local parts store and they said they would ship within 3 days. I looked them up on your site and because they were less money I decided I would order them and wait a little longer to get them. You didn't ship them in 3 days, I received them in three days! And they were ordered on a sunday! "I shall return" Thanks a bunch."

"Rock Auto kicks theothers in the tail. I order auto and motorcycle parts online all the time and this place treats you right. I am happy that I found them."