"Purchased leaf springs through Rock Auto, installed them 2 days ago. Shipping and Prices were great! Shop quoted me $450 per spring, I purchased through Rock Auto for $130 each. The new springs had a slightly larger nut on top than stock which necessitated some dremmel work to use the OEM spring attachment plates, but not a big deal at all. I've ordered from Rock Auto in the past and HIGHLY recommend them, no complaints. I've also had to return items...and recieved no hassle. Great customer service. In these times, you can't afford not to use Rock Auto..repair shops parts mark-ups are REDICULOUS! Save your money, do it yourself with Rock Auto."
"I ordered the parts needed to do a timing belt on my 2000 VW golf gls, and I was VERY suprized at how low the prices were, and how easy the parts were to find. I will always use rockauto.com from now on for any parts needed on mine or my family's vehicles."
"This is my fifth or so order from Rockauto.com and have recommended this site to many a friend and aquaintances. The parts received are quality name brand and the prices are phenom, that's what keeps me as a customer... Thanks again Rockauto. Chuck Broder"
"Parts were replacement for a wrong part sent in last order. New part was shipped quick, and was the right part this time. Old part was returned w/ a free address label. They were honest & easy to deal with. Highly recommended online retailer. Thanks!"
"The best service and fast shipping I have ever used. This should make people proud to care about there jobs and others should take incentive to follow a company like this striving to be the best. Great Job!"
"buying parts never been easier than rockauto store and affordable prices.THANKS ROCKAUTO"
"I had a wonderful experience with this company(Rock Auto). I was looking for a part that the dealer was selling for $577 and searched every possible auto parts online and every parts store in my area and no one was able to help me. Rock Auto took their time to help me and located the part for $235. I am a teacher and on a restricted income and their auto parts personnel went out of their way to help. I am very grateful. I strongly recommend this establishment. I give them 5 stars out of a possible 4. Maria"
" The radiator I bought from rockauto was a non-oem brand and it dropped right in perfectly with no leaks esp at the transmission cooler lines and ran at the correct temperature.
Funny thing is that rockauto had the lowest price by far on a radiator for my '95 Volvo 850 GLT. Ha.
I think I may shop more at this website for parts."
"Rock auto has the best prices anywhere. They ship quickly and I have never got the wrong part. "
"Rock Auto blows away the competition in speed, accuracy and price. Their on-line catalog loads quickly and provides an illustrated parts guide to make sure you order the right part. The catalog itself is easy to navigate and not filled with burdensome pop ups, or annoying banners and excessive java scripts. The interactive catalog is lean and mean, responds instantly and is a model of how all on line catalogs could be more efficient.
I have yet to find an error in the catalog, if you have a complete vehicle description - they have the correct part.
Shipping has been so fast from the East Coast to the West Coast, I'm often caught off guard by the Fed Ex or UPS truck showing up days ahead of my estimate. When the order is placed, they don't waste time filling it. My invoices often have hand written notes on it - showing a real person has double checked the order for accuracy. Unbelievable in the age of outsourcing everything, this business actually cares about getting the job done right the first time.
Some how, Rock Auto can offer substantially discounted parts from wharehouse close outs. Rock auto just saved me over $60 on two Subaru transmission seals. That's not just amazing, it puts the competition to shame and makes me wonder what the mark up really is on some parts. Since I have discovered Rock, it has become my primary parts source for all my vehicles. I check Rock first, the only way I would ever buy something elsewhere is if Rock did not have it - but the thing is; I haven't come across anything that Rock doesn't have. "
"Excellent products, very quick shipping, Rockauto is now one of my favorite places to shop for my car.
Thank you for providing such good customer service."
"Really good deal! Found great price on hard to find products. Will definately purchase more as needed!"
"Absolutely the best prices on auto parts, bar none! I was buying from autopartswarehouse.com and doing better than local parts houses, but rockauto.com has them all beat. reasonable ship times, too. The only reason I would go elsewhere at this point is if I couldn't wait for shipping. rockauto also shows you when your parts are coming out of multiple warehouses before you complete the order, so you can make changes to your order, condense it down to a single warehouse if possible, and save on shipping. "
"Excellent customer service, easy to deal with on the phone, one of the most informative and easiest websites to use, very satisfied with quality of part "
"I've dealth with RockAuto on several occasions and they are terrific! I had an issue with the wrong part being sent and they couldn't do enough to get it corrected quickly. Their customer service is great and so are their prices. I dealt with another place that had slightly lower prices and it was amistake. I should have paid the couple of extra bucks and stuck with RockAuto."