"I bought a Canon 7d with a 24-105 lens on January 30th. I received it today 2/22/13. I had to call several times to get a tracking number. They shipped it two days ago. It came via Fedex in new condition in a Canon kit box. They did remove the kit lens which I did not order. The shutter count was "0". They tried to switch me to the "USA" model and a better battery which I declined on both.
Funny thing, I was able to register this "grey market" camera and lens with Canon and now it is under Canon warranty.
I have traveled all over the world (20 years Navy) and have bought electronics and cameras in Europe and in Hong Kong, what I got from Ryther Camera is no different than buying it over there.
So I say: If you don't mind waiting 3 weeks for your item, and can put up with their sales promotions, you can get an outstanding deal at Ryther Camera.
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"thank you to steve for helping me pick out the right a/v receiver for my needs !"
"I have been looking to purchase a Sony HDR -PJ760V Camcorder for about a month and had visited several sites to purchase it. Aside from most sites not stocking the camera while declaring that the camera was "in stock" on their website, the prices were too high. Also, customer service at the other stores left a lot to be desired.
Not so with Ryther camera --not only was the price affordable, and the camera in stock, the customer service I received from Mr. Steven Warren of Ryther Camera was exceptional. He was patient in answering a plethora of questions I had regarding the item, whats in the box as well as the differences between the various types of bundled packages available from Ryther.
In addition, Mr. Warren was extremely courteous and helpful throughout the transaction and helped me greatly in my purchase decision. His advice with regards to extra warranty plans and pricing was invaluable and helped me make a decision in supplementing my purchase with an extended warranty.
Great Customer service, and a special word of thanks to Mr. Warren. Will shop again for future needs at Ryther."
"Hi, just wanted to add a quick review for the wonderful online shopping experience I had with Steve at RytherCamera. I was really blown away with their pricing and the follow up call to confirm my order and shipping details was added peace of mind. The free shipping goes without saying. I would most certainly use them again in the future. James"
"I purchased a TV online from RytherCamera; however, the options I wanted were not clear from the website. I received a telephone call from Steven Warren in response to my email, and he helped me make the right choices. Steven was an excellent salesperson/customer service rep. He basically hand-held me throughout the whole process, which was really helpful. Buying a TV is not as simple as it used to be, but Steven made sure I got what I was really looking for. Further, after the sale, he checked-in with me to make sure that the TV had arrived and to make sure that everything was OK. I enjoyed working with Steven, he made a difficult process much easier. Dr. Robin J. Wilson"
"Steven did a great job! I had ordered a Nikon D600 two days ago off of Rj Richies. They called me back and pretended to lose my credit card number so they could sell me some more stuff. I told them I wasn't interested. I caled them today and they said they didn,t have that camera in stock and they didn't know when they were going to get it. They never called me to tell me this. Losers! Thanks to Rythers Steven,I am fixed up!."
"I spoke with your rep, Steven, who was very knowledgable and very helpful. He helped me through the purchase and explained all the details. he answered all my questions. I am very satisified with your service and customer care."
"Steven Warren was my associate at Ryther Camera and was quite helpful. He pointed out that the package that I was seeking was based on a non-warranteed camera body and that if I sought a different package I would benefit from the Nikon warranty. He also put together a custom package that included the lens that I wanted and arranged for shipping. All in all he was very helpful. I certainly benefitted from his assistance."
"I am happy with the products. Steven Warren takes care of the orders and was very helpful in any regards."
"I bought Canon 6D with USA warranty but when I received the camera Canon 6D (N), it was a model without WiFi and without GPS. I called to the store and they exchange the camera to the right one (Canon 6D (WG) without any delay. I can recommend the store as a reliable source."
"I purchased Nikon Camera with 18-300 Lens today. I was much please with the services of Steve Warren who helped me with my order. He was very helpful and courteous. He has excellent customer relations and look forward to do more business with the store and with Steve Warren.
Appreciate his help."
"I usually do not write reviews but since this is the first experience with Ryther Camera I would have to say it was better than expected. My sales agent was Steve and I was driven to this company by the online reviews I saw about the company and Steve in particular. Steve was knowledgeable about the products I wanted and not only matched a competitors pricing but beat it which sealed the deal. In the past i have used Ryther's competitors but moving forward, I will start with Steve.
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"For the most part there where no real problems, I've never really dealt with online camera stores before but this first time turned out to be a pretty good experience. I've got my A99 and I can't wait to use it during this crazy snow storm we've got going on here!
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"I am setting up a studio and after extensive research, decided to purchase from Ryther Camera. I talked to Steve W. and he put together for me a custom package which included everything I was wanting at a reasonable discount plus extended the warranty to three years (for the Canon 1Dx) at no extra charge. He responded immediately whenever I had any questions or concerns about my order.
As a professional photographer investing in top-of-the-line equipment, it's important to have excellent customer service from knowledgeable representatives. You get what you pay for, and I feel I have received excellent value for my money. I will be a repeat customer."
"Hi. I am Michael Gautreaux at ****@**** I ordered a Denon 3313ci AVR reciever from RytherCamera to upgrade my old reciever that worked fine but did not have HDMI inputs or outputs and i wanted a multizone amp. The purchace was easy to make. I had some concerns of shipment and communications with them from reading some other reviews on the internet. So I e-mailed salesman Mr. Steve Warren. My cellphone rang it was Mr. Warren confirming my order and everything was fine nothing to worry about my order was coming straight from the factory. I was not in a hurry. I recieved my shipping tracking number tracked it home to sign for it. I recieved it in perfect condition on January 22, 2013. It is working very good. I am very happy with my purchace. Mr. Steve Warren contacted me two weeks later to follow up on my order,and to see if i needed anything else. From this experience I would highly recommend Him. And I would use RhtherCamera again. Satisfied customer from Gray Louisiana."