"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"I didn't know much about adjustable beds, apart from I like to be able to position myself at various angles both for health and comfort. I said as much in my text to Beth-Anne. She responded to each of my questions as indicated by the title of this post. When she asked if there was anything else she could do, I jokingly replied, "Only if you could place the order for me." Imagine my surprise when she took my phone number, immediately called and placed the order for me!"
If Saatva's mattress and adjustable base perform as well as Beth-Anne, I have little doubt that I will will be totally satisfied. Oh, did I neglect to mention that the price of this product is equally awesome?!"
"Just submitted online order. Was straight forward and simple. Looking forward to the delivery."
"The sales rep was patient, courteous and very helpful. My husband and I were very impressed with our experience so far."
"Couldn't decide between firm and luxury firm. Ordered firm. Very happy I did. Nicely padded, beautifully made. Not too hard it you like a firm mattress. Couldn't ask for a better delivery company. Even worked the day after Thanksgiving to deliver the mattress. Very professional. Took great care not to bump a wall or dirty the floor."
"Easy to deal with. Reps were very knowledgeable.
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"I initially was chatting with someone to help me decide between the Luxury Firm and the softer version. Once I decided he had me phone a colleague who helped me with my specific delivery day and then we finished with the credit card. Both were very knowledgeable , with very good customer service skills.
Cannot wait for my bed to arrive. Thank you."
"So happy they will try to speed up delivery!"
"Amazing customer service and quality. "
"I received information I was looking for to assist me in making my decision."
"I have never purchased anything on-line that gave such a great description of the item. All the measurement charts where very actuate and helpful. I choose the 11 1/2" mattress, so that I wouldn't have to use a step stool to get on the bed. Looking forward to receive my mattress."
"I recently had a problem with my mattress and the customer service with this company is excellent none can compare thank you very much. The second night on this mattress when I woke up I can feel the difference in pain level who knew how much a mattress causes pain. I got the firm which I never have in the past not to hard. The delivery company in Ft Laud. Tuscany 3PL was excellent and right on time."
"So far the process has been easy. I picked the mattress and other stuff I needed from your website and did on-line check out. I received an email confirmation for my purchase and another email stating that I will receive a call from your delivery partner. SO far so good. - Karen"
"The customer service rep I chatted with was very helpful & your ordering process was easy. "
"Smooth sailing. Great and responsive customer service. "
"I ordered over the Internet. A very simple process. As a veteran, I got a small rebate, which was handled immediately after the order via the chat line. Very satisfied with the ordering process."