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Featured Review


Verified
5/5

2017-11-22

Help at any hour

"My wife and I had multiple questions during the buying process, sometimes at odd hour of the night. A friendly and experienced rep helped us st every turn. Haven’t received the bed yet, but if the mattress is half as good as their customer service, we will be sleeping soundly soon!"


Verified
5/5

2017-11-22

Ems mattress

"Easy to select and order as well"


Verified
5/5

2017-11-21

Easy & Environmentally Conscious Purchase

"It was so easy to purchase the mattress set! I used the on-line chat. I also like how the company reduces their carbon footprint and is environmentally conscious. That aligns with our values. Plus the set was 60% less than one I was looking at in a local mattress store!"


Verified
3/5

2017-11-21

Rep not very helpful

"I have purchased 3 mattresses from Saatva previously and found the service great-I called because I had some questions about a 4th mattress I wanted to buy-the rep seemed distracted and had trouble answering my questions, which were really not difficult. I finally decided to order the mattress online, I hope that I figured it out without the help I needed. "


Verified
5/5

2017-11-21

Mimi and Victoria, very knowledgable and excellent service

"Very smooth experience, knowledgeable customer service from Mimi and Victoria."


Verified
5/5

2017-11-21

So Far so Good

"I bought one of those expensive mattresses in 2010. It tuned into a lumpy uncomfortable bed. I’m looking forward to the Luxury Firm.......9-18 day’s delivery. Can’t wait. Merry Christmas to myself!!!"


Verified
4/5

2017-11-21

Easy Experience

"After doing some research on what would be a good mattress for our needs, we decided on Saatva.

The overall online purchase experience was very smooth and seamless. Looking forward to the mattresses being delivered in about 2 weeks.
"


Verified
5/5

2017-11-21

Easy!

"Very easy to review and purchase a mattress. "


Verified
5/5

2017-11-20

Great help!!!!!!!!!!!!

"Bill, my salesman, was very knowledgeable and helpful. He answered all my questions and concerns and put my mind to rest that I was making the right choice!!!!!!!!! Thank you Bill for all your help!!!!"


Verified
5/5

2017-11-20

Mattress purchase

"Great customer service! Very surprised and glad by the genuine effort to help.

"


Verified Saatvamattress.com Shopper
Verified
5/5

2017-11-20

Easy way to buy a mattress

"All of the decision points are clearly explained and listed. Good visuals and explanations. Easy ordering."


Verified
5/5

2017-11-20

The Mattress Company with a Conscious

"So far so good, I have ordered my mattress and it looks like it is set for delivery. Their chat function was good and they answered all my questions in about 10 minutes. On the surface the company looks like a winner, I like the Eco Friendly approach, and the reviews and press are quite complementary to the company and customer satisfaction. So let's see if they truly deliver on time and within my expectations. "


Verified
4/5

2017-11-20

Easy way to buy mattresses

"Everything was great except it was hard to figure out how to add more items after adding the 2nd item. The sight no longer gave me a chance to add more by clicking a button. I wanted to buy 6 items in different sizes."


Verified
5/5

2017-11-20

Mattress Madness

"The on line process was easy."


Verified Saatvamattress.com Shopper
Verified
5/5

2017-11-20

so far so good

"just purchased a mattress and already the administrative"support" feels just right!"