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Featured Review


Verified
5/5

2017-11-16

Awesome!!

"I️ was unable to place my order so I️ had to call and I️ placed my order over the phone. Super nice, fast and efficient. "


Verified
5/5

2017-11-16

Professional and easy

"Provided all info necessary to make a well informed decision! Great money back guarantee!"


Verified
5/5

2017-11-16

Renee

"Talked with Renee was very helpful and easy to talk to. Had several questions about the bed and she was able to answer them, very knowledgeable ."


Verified
5/5

2017-11-16

So far so good

"Quick to inform you what’s happening. "


Verified
5/5

2017-11-15

Skeptical turned to great experience!!!

"I Googled "best mattress" and Saatva came up. I read many reviews and checked with the Better Business Bureau before I laid out $1,348 to a company I knew nothing about for a product that I wasn't even sure that I would ever receive. There were only three complaints--all pertaining to delivery issues. The purchase was so easy. The phone call from the delivery company came several days before anticipated. The delivery was scheduled for Sat., Nov. 11th between 8AM and 12 noon. The delivery guys arrived at 9:30 AM. They were courteous, professional and efficient. They were kind enough to wrap our old mattress and foundation in the plastic from the new mattress and foundation, tape them up securely and load them on our truck so that we could deliver them to our grandson who was in need of them. This was waaaay better than going to a mattress store. Also, I forgot to mention that the mattress is so comfortable and affords us two old folks a good restful and restorative night's sleep every night; we look forward to many nights of the same. "


Verified
5/5

2017-11-15

Refreshing..

"The representative was very professional. He answered all of my questions without hesitation, which put me at ease making such a purchase online. He gave me advice based on his personal experience which I greatly appreciated. My initial journey with Saatva has me very excited and looking forward to the next phase. Thank you!!"


Verified
5/5

2017-11-15

Excellent web page

"Your web page is well organized, informative and easy to use. The purchasing program worked well. So far, so good."


Verified
5/5

2017-11-15

Excellent ,very professional

"Your salesperson I spoke with was extremely pleasant and very professional "


Verified
5/5

2017-11-14

Great customer experience

"Both of the folks we spoke with were very helpful. I love that you have staff available 24/7."


Verified
5/5

2017-11-14

Almost to easy to order

"My review at this time is for the ordering process. It was simple and didn't have to go looking for hidden fees.
Black and white on ordering the mattress, foundation and bed removal. If the bed flows like the ordering, I'll be recommending this product to people I know in seach of a quality bed for a good price.
"


Verified
5/5

2017-11-14

Great so far!

"We've had a great purchasing experience so far. We read lots of reviews and check several manifactures and decided to give Saatva a try. Waiting on delivery so excited and praying we made a good choice."


Verified
5/5

2017-11-14

My Saatva Mattress

"Excellent Web Site to choose & shop for a Mattress. With the full details necessary to make the correct choice in what I needed it make my purchase experience of a Saatva King Mattress Set great. "


Verified
5/5

2017-11-14

Super

"Very professional
Excellent
"


Verified
4/5

2017-11-14

On Line Purchase

"The Saatva website is well designed and very informative, however, upon trying to make a purchase after filling out all necessary boxes including payment information, the transaction would not go through. I tried several times. On the bright side, when I called Saatva, the woman I spoke to was extremely pleasant and helpful. She immediately took my order over the phone and sent me an e-mail confirmation within several minutes. I can’t wait until my Saatva Mattress arrives "


Verified
5/5

2017-11-14

Every one I have spoke with has been excellent.

"So far I have been in pressed! "