"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"The Saatva representative was courtesy and extremely helpful. I placed an order for an adjustable bed and mattress and she clearly explained the entire process to me. Previously I chatted with several representatives over several days and they too provide superb service. I thoroughly pleased with the service I have received to this point."
"I spoke with Yasmine regarding my order . I found her to be an extremely pleasant as well as informative person. From your business standpoint I feel that she was 5 star "
"It was great customer service. I had a techniyissue with chat, so I called and was able to speak with my chat person. Ashley was great and actually suggested a softer firmness. "
"Easy to order, choices and explanations very thorough, live chat was very helpful."
"If it wasn't for the representative's patience and out standing product knowledge he would have never made his sale. The internet was the last place I would consider purchasing a mattress, but due to your companies simple processing, delivery and 120 day trial period I was willing to take a chance on this. I also read other customers testimonials and they all were pleased and felt the same way I did about taking this risk. Now I hope this Saatva Mattress is as good as everyone says it is. We are looking forward to it's arrival."
"Reviewed your web site and called to place my order. Young lady who answered the phone was polite and very knowledgeable. She reviewed my info (just like I saw on line). I placed my order and was comfortable and happy with the whole process. I would definitely recommend Saatva to anyone looking for a mattress. Now I never have to go in a mattress store again "
"This is the second mattress I have ordered from Saatva. Great mattress and fabulous service so far."
"The staff is knowledgeable and very helpful!"
"This is our second purchase from Saatva. Besides being one of the most comfortable mattresses we've ever slept in, I love the fact that it's made to order in the USA with eco friendly products...no harmful emissions! Also, the customer service is stellar."
"We purchased our first Saatva bed in December of 2016. It is now November of 2017 and we are very satisfied with the product. We are purchasing another one for our second bedroom. I would be interested to see if the company were to make a "plusher" mattress if we would like it even more. Other than that, we are completely satisfied!"
"Had to change the mattress depth before delivery and the foundation depth after the 1st delivery. Saatva made it very easy to do. The whole set is very comfortable. No complaints from my husband or me!"
"questions answered promptly"
"I need a very specific delivery date of Nov. 16..
No sooner No later"
"Easy purchase experience."
"It was a delight all questions answered, company priorities explained and quality product guaranteed. The representative was charming professional and 100% assuring about our satisfaction."