"So far the experience has been fantastic."

"First time I purchased, I was 100% satisfied. So when it came time for a new mattress for our guest room, there was no hesitation on who I would purchase it from.
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"Jon T happily filled my request to keep my personal information private on my order which was extremely important to me.Thanks Jon"

"Everything has gone along smoothly."

"I have not yet received my mattress so this is purely about the purchasing experience. It was easy to read through the material on the Saatva website and it said virtually the same thing as other independent websites I had gone to, to learn about current mattresses (mine old one is about 20 years old). I called up to verify one point about their pick-up of old mattresses and there was no hard sell from the Saatva representative. He answered my question easily. The website was easy to navigate. I look forward to getting my new mattress."

"I was searching through the Saatva website, and there is a Chat popup that offers help and answers (without sales pressure). I had several questions relating to the shipping and packaging of the mattress, and received immediate favorable responses. I had asked if the mattress was rolled or compressed into a small box for shipping. The response came back that it ships full-size. That is exactly what I wanted to hear. I picked the queen plush soft and ordered it. The website gave me all the details and options to make an informed decision. I also checked customer reviews on other sites, and found them to rate Saatva mattresses high. Now, looking forward to the delivery and a good night's sleep. "

"First of all I didn’t realize exactly how much I was suffering from my sleep number bed. One morning I woke up and decided to order an on line mattress. Scary! After days of research and a jammed up news feed, I kept coming back to Saatava. My husband was unable to comprehend how this was gonna go without laying on every mattress. Arrived in 11 days. Nice quality! Luxury firm perfect, life is all better now and I don’t feel the price is expensive in the least. "

"A website that delivered! "

"Was very easy went to google ask for best mattresses your company came up. Was easy to order online and let my fingers do the walking."

"Your model skillfully lists the choices and decisions needed to intelligently purchase on line with size and features desired.
Phone discussion was productive and made for easy purchase. Terms and conditions are up front and clear."

"After researching many split king mattresses and adjustable frames in stores and online, I decided on Saatva. The decision was based on cost and online / magazine reviews and their excellent return / warranty programs. Wanting to be completely sure I ordered exactly what I wanted, I called their customer service number instead of just ordering it myself online. Walt, the customer representative, was extremely helpful, answered all my questions and placed the order. He actually told me to contact him directly, if I had any further questions. A order verification letter was immediately sent to my E mail with all pertinent information. I was extremely pleased with customer service and am anxiously awaiting the arrival of my new mattress and adjustable frame. If the product is as good as the customer service, I know I will be extremely pleased with my purchase. I may not ever want to move from my new bed. Sincerely, Stephanie in SC"

"Thanks for taking time with my list of questions and help me gain the info I needed to feel confident in my purchase!"

"Agent was helpful explained all options so it was easy to choose what we wanted.
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"I called, placed the order and it was the easiest and best experience I've had ordering."

"Just ordered the mattress. It was a simple process and the agent was very pleasant and helpful. "