"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"The representative was extremely helpful in guiding me for the correct firmness. And as I was also buying a memory foam mattress and foundation from Loof and Leaf, the representative consolidated the separately initiated orders to minimize the delivery and installation fees. "
"Customer Service wss Outstanding. Had my customer service rep in stitches. She loved my one liners and my e mail address.
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"So far the process of ordering a mattress has been excellent. I've had some questions which required phone calls. The people who answered were very helpful. Karl Nigg"
"40 years in the furniture business. I know about bedding. Steve our contact person great in every way. Congratulations to your company. "
"After searching for the right mattress/ mattress brand for months, a friend recommended exploring Saatva. The Mattress Concierge made it quick and simple to select a mattress, process the order and arrange delivery. They were incredibly professoinal and informative and I was pleased with the entire experience. "
"Ashley D. Was very professional and very helpful when I orded my mattress. Thanks Ron
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"Very good. 5 starfor Tom.so nice with customers. Very friendly very helpful .he is very good guy .help with every moment that's make customers happy . because the feel some one whit them.bless u tome God bless America. And staava. "
"I don't like how, after selecting the soft mattress in order to proceed with the buying process, on the next page it defaults to the medium firm mattress. If you're not paying attention, you could end up with the wrong mattress. "
"The sales person was very congenial, knowlegable, professional and willing to answer any questions with an immediate response, withour having to check with someone else for the answer. "
"Great customer service with no pushy salesman!!! "
"So far, ordering went smoothly"
"Your website was very easy to get around and to compare your product with others. I chose your product because of the great quality and was made in the USA and no toxins in product."
"Just ordered and waiting for delivery. Customer service is top notch."
"I have spent my entire career in the customer care field, in one form or another. Saatva's customer service is among the best I have ever experienced. Kevin was extremely pleasant and helpful from start to finish. I could not say enough nice things about my experience thus far. My e-mail follow-up to this point have been extraordinary. If the quality of my original Saatva mattress is anything like the customer service you provide, it will be AWESOME!!!!!! Thank you very much! Daniel Bryan, Boone, North Carolina "
"If you want to save a lot of money on a very high quality mattress, then check out Saatvamattress.com . Any questions you have can be asked online with an almost immediate answer from one of their very friendly sales people. They are not paid on commission, so you won't get some high pressure nonsense sales pitch. I had a couple of questions over a 3 day period before I committed to purchasing and each time I got a quick answer without any pressure to buy right then. We eventually decided to purchase a Saatva Luxury Firm mattress and base. We were able to pay online without any problem. Saatva sent us emails letting us know when our mattress was ready to ship to us. The delivery company emailed and called us to confirm we would be home on delivery day. The delivery guys were awesome. Very professional, friendly, careful not to damage our home, furniture, or new mattress (we live in a small townhome and they had to go upstairs in a narrow hallway). They took our old mattress and box springs out, installed our new Saatva mattress and base and were out the door in about 15 minutes. This was by far a much easier and less stressful experience than going to some mattress store where a high pressure / paid on commission salesperson tries to sell you an expensive bed you don't even know if you will like. We have had the Saatva bed for a couple of weeks and have loved it from the first night. My wife said her hips didn't hurt after the first night. You won't go wrong with a Saatva bed. And it was so easy to buy on their website. We highly recommend Saatva beds !!"