"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Excellent detailed website, great customer service, easiest bed purchase in my lifetime. I am trusting that my husband and I will be very happy with our new king bed."
"After going to several mattress box stores and doing research online we made the decision to order the Saavta on line because of it's high ratings. The process was easy, even for a baby boomer as myself. Now I'm looking forward to a good nights sleep."
"Pretty easy online ordering process, spoke with on line representative who was very informative without any pressure what so ever, a great experience. Just starting out in the process of receiving my King Bed, look forward to writing an award winning review as to the sleep comfort ahead."
"I had a lot of questions and over several sessions their chat advisors were a great help. "
"I spoke with Kristal, she is very knowldege and fully explained the materials needed for the adjustable bed."
"Customer service regarding setting up delivery leaves a lot to be desired and am thinking of cancelling my order. Called twice for delivery setup and been left on hold for over10 minutes then I get a recording that says the person I need to talk to is unavailable. This is unacceptable. "
"Simple and not confusing. However, it would be helpful to be able to track the shipment once it leaves your facility to give the consumer an approximate date of arrival, even though a telephone call the day before delivery has been indicated. Anxious to try the mattress."
"From the people I made the order with to the people that delivered ,they all did a great job!! Keep up the good work!! "
"very informative and friendly "
"Our mattress is being processed so we do not have the product as of yet. This company has kept us informed from the minute we ordered it. We are hoping the mattress is as great as the service has been up till now."
"I just placed the order yesterday and paid through paypal...so far so good...could not expect better...I will not be able to rate the transaction until I get the mattress and sleep on it.
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"This purchase online was easy. Customer service rep was immediately available to answer questions. Now we're anxious to try the mattress."
"Excellent job - folks know their product and are very supportuve"
"Fast and Friendly staff completed order within 5 minutes.
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"I could not process my order online. I kept getting an error message and dont know why. I was able to order via phone which was a good experience."