"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Ordering was easy. Website very informative and made the choice simple and how can you argue with 120 day guarantee."
"Easy experience friendly representatives "
"Easy to use. However, would've appreciated knowing in advance that there would be a shipping cost included in the sale."
"The website's chat room answered all my questions giving me confidence in my mattress selection. Now just waiting for delivery."
"I read 250 reviews before deciding there was no risk ordering online. Received a text within 5 mins of ordering containing contact info concerning JUST our order! Email the next day w/all order details for our review. Very pleasant phone call 3 days later to let us know our mattress was nearing completion, wondering if we needed anything from Saatva. We just spent twice this amount on an appliance purchase; I had to call the store to find out where it was. Very impressed !
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"product information easy to read @understand"
"They been helpful even after i placed my order."
"The web site made ordering very easy."
"Cleaor, professional, nice cheerful."
"So far the it is has been g"
"The customer service rep was very friendly, and answered all my questions."
"Great phone experience ordering our new mattress. Operator was very knowledgeable and helpful! Now we can't wait till it gets here! Hurry up please!"
"The customer service rep was knowledgeable and quite helpful. Upon giving her the particulars of my sleeping requirements she made a recommendation as to one mattress style. I read about her recommendation on line and it did appear to be the right one. Anxiously awaiting its' arrival."
"The website was concise and clear with all the information I needed with comparisons of comparable mattresses.
It answered all my questions without me having to shop various stores and having to put up with all the sales pitches shoppers have to endure and the selling prices are incredible!
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"very easy to understand and work through,very happy with the experience"