"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"Great experience--knowledgeable, fast and easy. Thats why we came back and bought a second bed"
"Like many reviews I have read. It is true. I called Saatva about product info while researching the product many times and every time a live person answered within less than a minute with honest family like trustful service. You don't find that around allot these days. Just a good feeling and I'm a hard sell and not a big shopper. I ordered the luxury firm. I know it will be all they say it will be. Product sells itself. There employees make the difference. "
"The rep was very helpful and knowledgeable"
"The buying experience has been awesome!
I will be updating this thru Reseller Ratings thru the delivery process and the actual use of the mattress."
"I am impressed with the easy ordering of this mattress on-line. They have representatives to answer your questions through a chat box, right away. Now I am just waiting for my mattress and foundation to be delivered and see if everything I have been hearing about their product is accurate."
"All we did was order our mattress. So far everything is going smooth. To soon to tell."
"Extremely easy to select the right mattress firmness, size, and box frame then checkout! "
"Cierra was very easy to work with and pleasant.
Very good experience.
Took only a few minutes."
"The order process is very easy! Looking forward to a good night's sleep!
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"We called Saatva and worked with a rep. All questions were answered and the order process was seemless. "
"Haven't received our mattresses yet but so far the contact with customer service is good."
"The order and delivery process was smooth. The mattress is good looking and seems to be good quality, but my husband and I both find it much firmer than expected. And we like somewhat firm mattresses, I even debated getting the Firm (this one is the Luxury Firm). There isn't much "luxury" here and it is far more firm than any hotel mattress I have ever been on (plenty) - which they plug as the comfort level they try to replicate. I may keep it but I will probably go back to the old fashioned method of lying on it first when I buy another.
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"Extremely easy to order the exact mattress I want!"
"So far, the ordering process and customer service has been wonderful!"
"I found the website to be very easy to navigate, very informative and the online ordering was easy. I used the online chat to ask a question and received a quick, knowledgeable responce. I feel very confident that I made the right choice in buying my new mattress!"