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Featured Review


Verified
5/5

2017-09-19

Order fun

"Fun to order. Nothing else!!!"


Verified
5/5

2017-09-19

Wonderful experience

"Purchasing from Saatva was quite easy. Justin at Saatva helped me complete my order for a full size Luxury Firm mattress. Justin was both professional and courteous and with his assistance I was able to place my order in less than ten minutes. "


Verified
5/5

2017-09-19

Great customer service

"My questions were answered promptly and professionally."


Verified
5/5

2017-09-19

Happy

"Agent was very informed was able to answer all of our questions"


Verified
5/5

2017-09-19

Easy purchase

"I made my purchase order via telephone. The person I spoke with seemed to be very knowledgeable and very helpful throughout the process. He was very well spoken and accepted my off the wall humor like a champ. If the Mattresses are just as good as the purchase experience then I'm sure I will be a happy sleeper. "


Verified
5/5

2017-09-19

5 Star service

"Very easy to purchase, Eric was a professional, so far the purchase experience has been excellent."


Verified
5/5

2017-09-17

We'll See!

"Well my order is processed....next we'll schedule the delivery....stay tuned!"


Verified
1/5

2017-09-16

Cannot schedule a delivery

"Delivery service only has one time available within the 12 day window promised. I live in a major metro area and they are only in my area on Wednesday mornings? It is hard to "like" the mattress when I cannot get it in my house. Tried to call Saatva, but phone line is busy -- not very good customer service."


Verified
5/5

2017-09-16

Very responsive.

"Excellent website. Had a few clarification questions. Handled in a timely manner by a very knowledgeable team. Can't wait to receive our new mattress.



"


Verified
5/5

2017-09-16

Outstanding Experience

"Outstanding! Saatva's representative, Dawn, answered all our questions with thorough knowledge and subsequently processed our order quickly and perfectly."


Verified
5/5

2017-09-15

Excellent Easy

"Friendly and very knowledgeable "


Verified
5/5

2017-09-15

Insanely Wonderful

"We haven't even received it yet, and we are gobsmacked by your efficiency."


Verified
5/5

2017-09-15

LOOKS GOOD...

"SO FAR, SO GOOD!
HOPE THE MATTRESS IS AS GOOD AS PROMISED...
"


Verified
5/5

2017-09-15

Totally painless!

"Buying mattresses ranks right up there with buying a new car...labor intensive and expensive!...not with you all. Your 120 day satisfaction is beyond expectation...I am totally satisfied with service...chat line answered my questions quickly...you valued my time! I live out in the country and most companies will charge extra to deliver and remove old mattress...I am pleased you don't. I am "wicked" excited to receive my new mattress! Thank you!"


Verified
5/5

2017-09-15

Extremely good customer service

"Your staff is excellent had a little problem with getting my purchase to process no fault of saatva. Your staff helped me. Super good staff"