"This is my second purchase from Saatva and I have absolutely no complaints. From customer service to the quality of the mattress, top notch. Highly recommend their mattresses. "

"From the time I was on the website looking to get more information about the Saatva Mattress, Chanel has been very helpful in giving me the information that I needed and was able to help me get my mattress delivered in time to surprise my Wife for our anniversary. I enjoyed the process of purchasing my first mattress online from Chanel."

"We are a repeat customer because of the quality of the product and very responsive customer service"

"We reviewed many sites, and found ourselves drawn to the Saatva Luxury. We are excited and can’t wait for our new sleep experience!"

"I was very happy with my previous Saatva mattress purchase and I ordered another one for my daughter. The person assisting me with the purchase was knowledgeable and helpful.
"

"Buying a mattress from Saatva was so easy. Everything is explained so well on the website, plus they have a "Chat" link where people from Saatva respond quickly and answer your questions.
Once I placed my order, I spoke with Lester from customer service, and he was wonderful. Can't wait to get my mattress!"

"This was so easy, it was almost frightening. I had purhased a bed from Saatva 18 months ago and have enjoyed a comfortable nights' sleep ever since. When I was in need of another bed for a spare bedroom, I immediately contacted Saatva again because I knew I could count on their quality. My purchasing experience had not changed since the last time I had ordered with the salesperson being both professional and helpful. He was able to assist me in purchasing another mattress, box spring and frame in under 15 minutes (granted, I did know the level of comfort I wanted). The entire experience was painless! The bed is well-worth the price charged and, quite frankly, beats other manufacturers such as Seely and Serta. I highly recommend this company to anyone who wants a great mattress at a great price combined with a positive customer service experience."

"I just ordered mattress and adjustable frame. Very helpful and nice. We started a chat online when I was shopping. Brenda gave me her direct line to call for more questions. I called, and she was very helpful. She answered all my questions. She didn't seem rushed. I ordered the bed. Now I am waiting for it to be made and delivered. "

"Andrew was so helpful in guiding us thru our purchase. Made sure we got all our discounts too. Can’t wait to receive our new mattress!"

"Hi, this is my second order. We loved our first mattress and now I’m ordering one for my mom. What I appreciate the most is the excellent customer service unfortunately I had to modify both orders and you made it painless and pleasant. Thank you."

"Second purchase in a year, very happy"

"I had a wonderful experience buying my saatva mattress. The process was very easy and customer service was incredible. I can’t wait to get my mattress!!! "

"Cheated before I called and she was very helpful and friendly,Iona. Thank you. Very excited about receiving this high quality bed. Now just wishing we could receive it before 17 days."

"Called customer service to confirm what I had read and ask a few more questions. Outstanding customer oriented agent. Answered all questions succinctly but clearly. Covered all aspects of sales and service as I intended to purchase a mattress. Guaranteed satisfaction at all points of sales and service. 120 trial starts over if I am unsatisfied and want to exchange. Excellent so far!!! Much better than other sellers with respect to trying to assure customer satisfaction."

"I wanted to speak directly to a Saatva representative. Bill answered my questions thoroughly. He was very experienced and displayed complete knowledge in assuring me on my concerns. "