"I've been sleeping on a Saatva mattress for about 2 weeks now and I'm very, very pleased with the comfort. The luxury firm has enough "give" for side sleeping, yet it's great for stomach sleeping and back sleeping too. Talk about a painless buying process, I conducted a few live chats online, then placed my order with full confidence I was getting a quality mattress. I was NOT disappointed. Wish it was this easy to buy other quality products. Imagine buying a bed without any prior knowledge of the company or taking a "test drive". Yet this transaction turned out perfectly. You can buy here with confidence. "
"It was great. I looked at alot of stores and ready many reviews and saatva was the most up front and easy to use. Great info and product details. "
"I ordered a box spring to go with our saatvs mattress from Nov 2015. DisappoInted that I was charged for shipping and take away since I'm a previous customer who returned. I asked about this several times and was told no. Not good customer service. "
"We ordered our mattress July 4th by phone as we had some questions. Gloria the customer service representative was amazing! Knowledgeable, gracious and extremely helpful. Can't wait to get our mattress for a great nights sleep. Thank you Gloria for your help. "
"After much research, I finally decided on Saatva !"
"So far I've only completed making my order for my new mattress. The process was easy and there has been continuous assistance available if I should need it. Looking forward to getting a pain free nights sleep"
"Great phone experience. Courteous, knowledgeable and prompt. Didn't waste time."
"So far the experience has been easy to understand and order, but I haven't yet received the mattress. Waiting 9-18 business days is worth it, I hear. The whole experience of buying a mattress without laying on it first is new to me. Expect and update.
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"I am so glad that i decided to choose Saatva Mattress Company. Buying a mattress online can be intimidating and scary but Saatva is by far the best at what they do. Not only is my mattress the most comfortable mattress i have ever owned, the customer service is 5 star all the way so if you are looking at this company for quality and ease you can rest assured that Saatva will deliver both. "
"Standard order entry. Wish I could have changed my new name (marriage) and preferred email but couldn't be done in that process."
"In this day and age, we need online tracking :-)"
"Super easy to purchase and good followup communication about order fulfillment."
"Great experience ordering! Answered all my questions. Saved $2000"
"Website was very informative and answered all my questions during the order process. "
"Because it's on route.
The customer rep who placed the order was super nice.
Delivery and removal charges are a bit steep but they seem to be the only store that offers this service."
"We've now bought 4 Complete Sets (2Kings/2Queens/ from Saatva and they are the Best Mattresses we've ever had. Thanks to Jason for the Great Buying Experience!"