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Featured Review


Verified
5/5

2017-06-30

Ordering process.

" At this point we have only been through the ordering process which was very efficient, professional, and easy to do. Looking forward to receiving the mattress and rating it after several nights sleep. "


Verified
5/5

2017-06-29

to good to be true?

"Great, customer rep was very helpful. "


Verified
4/5

2017-06-29

Smooth order

"The order went very smoothly. The order page set up is easy to follow."


Verified
5/5

2017-06-29

Wonderful assistance from Roger at ***-***-****

"I first spoke with Roger sometime in May 2017 and he helped me out with the type of bed I wanted. I asked him for a comparable bed that I could go and lay on to make my right choice. After doing my test run so to speak I then called Roger back and ordered the right bed for my wife and myself. Roger's product knowledge is amazing and he answered all my question so I was able to make the right choice. I can not thank him enough for all his time and assistance to purchase my bed. Roger is most certainly a ASSET to Saatva Mattress. Now I look forward to having peaceful nights of sleep.
Thank You Roger,
Steven J. Vitale
"


Verified
5/5

2017-06-29

OK ordering

"I ordered on-line - was just like every other item I've ordered on-line. Nothing special so far."


Verified
5/5

2017-06-29

Order Made Simple

"Easy to order can't wait to try it."


Verified
5/5

2017-06-29

Ordering

"Easy and fast. No issues at all"


Verified
5/5

2017-06-29

FIRST TIME ONLINE BUYER

"EASY, INFORMATIVE, QUICK!"


Verified
5/5

2017-06-29

Straightforward

"The buying experience was very straightforward... Everything you could click on had a description of what you were buying. I'm excited to get the bed!"


Verified
5/5

2017-06-29

Customer Service

"I came across your website by googling Casper.com and your site came up... I was very pleased with the information I reviewed and decided to call Customer Service and spoke to a representative that answered all of my questions and I asked him if he liked the mattress and he told me that he bought his about a year ago and really has enjoyed it. He also told me that if I wasn't happy for any reason that the return policy will take care of removing it from our home and refund our money with no hassles !
So thank you for inquiry.... I'll let you know how much I love the mattress when we receive it.
"


Verified
5/5

2017-06-28

Great start to the process

"I have been searching for a new mattress and adjustable frame. I asked a couple questions via online chat. Georgina not only answered my questions but then called me to discuss options and made the process seamless! We will see how delivery goes but so far, I am completely satisfied with the ease and convenience of the purchase process."


Verified
5/5

2017-06-28

very easy so far!

"So far everything was super easy and stress-free. So much better than going into a store that's for sure.
From what I can tell, the mattress should be just what I need. Not too many choices, which I myself prefer. Going to a store just leads to total confusion for me. It seems that you have narrowed it down to what anyone could want in a mattress.
I have heard about Saatva and decided to take a chance. Ordering from home was ideal for me.
Looking forward to my new mattress, I really need it!
"


Verified
5/5

2017-06-28

knowledgeable, friendly and thorough

"telephone ordering rep answered all questions quickly and thoroughly. She was friendly and sincere and efficient."


Verified
5/5

2017-06-28

Great experience

"Steve was efficient and professional"


Verified
5/5

2017-06-28

Saatva Rocks!

"Very helpful with selection and sizes-can't wait to get my mattress!"