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Return/Replacement policy:
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Featured Review


Verified
5/5

2017-05-22

getting it right

"It was great. Very easy to understand with know hassle. Now just waiting or the great mattress I ordered so I can see how comfortable it is"


Verified
3/5

2017-05-22

Left Out?

"The $99.00 delivery and setup were not revealed until check out"


Verified
5/5

2017-05-21

Easy as pie

"I had no problems with selecting my mattress nor in placing my order. Your website was very easy to navigate and I quickly made my choice and completing the process.
"


Verified
5/5

2017-05-21

So far so good

"Online ordering was clear and easy....chatted with a rep to confirm my choices re mattress and foundation and ask some questions. Rep was pleasant, courteous and helpful in answering my inquiries. Looking forward to receiving my new mattress."


Verified
5/5

2017-05-21

So far, so good!

"I ordered the Plush a couple of days ago. I just got an email confirming my purchase and how delivery will work. All good so far. I previously tried a L335^ mattress. That experience was pleasant, but the mattress didn't work out for me. I am hopeful about this one and looking for to getting off this air mattress!"


Verified
5/5

2017-05-21

Easy and Painless

"The Saatvamattress.com Web Site is so intuitive and easy to use, which made the process of ordering and paying for my mattress so simple and quick. I look forward to the receipt, setup and use of my new Saatva mattress. "


Verified
5/5

2017-05-21

Excellent followup

"Decided to change my order one day after ordering. Went on the website to get the details of what I wanted to change. Chat window popped up and I was able to make change immediately.

Well done!
"


Verified
5/5

2017-05-20

Unexpected Simplicity and Service

"I would never consider buying a mattress online--until I came across the reviews of your product, read your customer service policies and got my only question answered by online chat with you. I have a new mattress and foundation order in with you and can't wait to receive it! If you are as good as your reviews--why does anyone else bother to sell mattresses?!!? NO ONE else's reviews even came close!
"


Verified
5/5

2017-05-20

You won't regret getting this mattress

"So happy with our purchase of a king size mattress that we are ordering 2 twin sets. Ordered plush firm. It is so comfortable. My husband, who has chronic back pain, woke up after first night sleeping on it saying his back didn't hurt. Amazing. It is a beautiful mattress and you can tell just looking at it that it is well made. I also love the fact that it's made here in the US. Great customer service. They kept me notified on status of my order. Delivery team was awesome. They wore gloves as they brought in and set us mattress. Very happy experience and so glad i didnt have to shop at mattress store! "


Verified
5/5

2017-05-19

New bed hope it's the last im67

"Nice and firm l love it very comfortable "


Verified
5/5

2017-05-19

King Purchase

"Did research on line. Called the 800 # and got all questions answered."


Verified
5/5

2017-05-19

Amazing!

"I haven't received my mattress yet but customer service is exceptional! I can't wait! "


Verified
5/5

2017-05-19

take advantage of the in expert they offer!

"I started a dialogue with Laura and she was tremendously helpful in choosing and then purchasing a mattress. She answered all my questions. "


Verified
5/5

2017-05-18

Online purchase of new mattress

"The Saatva Mattress website is excellent and made it very easy to do my research. It's hard to believe they have so many 5 star reviews - over 15,000. The key selling point for me was the 120 day return policy. This really shows how much they believe in their product and that they are willing to stand behind it!

Looking forward to getting my mattress and hoping it's as good as everyone says it is
"


Verified
5/5

2017-05-18

Steve was very helpful!

"Steve helped me determine which mattress was best for me and answered all my questions. Very helpful."