"i did a purchase taking the Express Shipping 3-5 days and it has been more than 16 days and I have no idea about where is my TPU!"

"Order arrived very quickly but I was a bit miffed that I had to pay duty on it as I thought it was coming from Germany but actually came from China.Contacted customer support who immediately offered to refund me half the duty.
Very happy with the cnc router am now learning how to use it.
The only thing I would say is that it's a shame that it doesn't come with limit switches as it is very easy to hit the end stops and limit switches don't cost very much so wouldn't add very much to the price."

"Never received the product and they don't resolve nothing"

"I received my touch screen cracked, they helped me quickly. Every product that I had purchased from them,has been excellent!"

"Fast delivery and excellent, low priced product. Thank you."

"More or less, they said sales only to Germany, after they took the payment. Full refunded after cancelled the order w/o warning. Very disappointing. "

"Had to pay vat but atleast the product is ok."

"I ordered my oscilloscope and it, and its accessories, arrived on time, as expected at a good price. "

"Aluminium bed was warped so they send a glass bed."

"Muy buena atención y una rapidez excelente"

"They were excellent. I ordered my products and had them in a few days. Very impressed with the quality of their products as well. I will be ordering from them again."

"the service was great, fast shipping, thanks "

"communicated with me about being out of stock on an item, gave me opportunity to cancel before charging my card. product was delivered quicker than they first said it would be.
very pleased with communication."

"I bought a gift, but the box was scratched badly on arrival, so I couldn't gift it away. Sainsmart customer support handled it immediately and came up with a fine solution. I'll be happy to shop at Sainsmart again."

"I have purchased many items over the years from Sainsmart, they are one of my goto vendors for quality parts at reasonable prices.
Recently I purchased a 5w Laser for an upgrade to my CNC and was struggling with getting it integrated.
Upon requesting assistance from Sainsmart to verify I had a working unit. Not only did they confirm I was testing the unit correctly they sent me a shipping notice for a replacement unit before I even had time to ask!

Just can't say enough positive things about this experience!
"