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Product & services pricing
4.90/5
Chance of future purchase:
4.81/5
Shipping & packaging:
4.71/5
Customer service:
5.00/5
Return/Replacement policy:
4.86/5

Verified
4/5

2019-04-01

sainsmart were on the ball, UPS though were rubbish

"Sainsmart were great, UPS were rubbish"

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Verified
1/5

2019-03-31

Misled

"Bought the sale on ds203 with screwdriver and got ds213's instead. Slow response to email, no ds203's offered to correct order. Called it an upgrade, one I didn't want or care for since the new model can't be programmed like the older ds203. Probably lost this customer over it."

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Verified
5/5

2019-03-30

Fast service (one day!)

"Nice portable scope for automotive diag."

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Verified
5/5

2019-03-29

Perfect

"I work on cnc for 3 years
I have 3 cnc
"


Verified
5/5

2019-03-27

Top

"Top service and products!"

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Verified
5/5

2019-03-27

First order to Sainsmart

"Shopping works as advertised. I was surprised at the promptness of the shipping. Items were well packed and arrived undamaged. I haven't yet tested the components, but fit and finish seem excellent.

gordon
"


Verified
5/5

2019-03-26

Rapidi e buon filamento

"Ricevuto il filamento in tempi molto brevi, e mi sono trovato ottimamente nella stampa !
ho provato solo il TPU per il momento, ed è facile da stampare e con ottima adesione tra i layer.
Ho ordinato anche del PLA, prossimamente proverò anche quello.
Consigliatissimo !!
"

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Verified
1/5

2019-03-26

Still waiting!

"The artcel didn't arrived yet."

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Rep reply posted 2019-04-06
A rep from Sainsmart.com, SainSmart, has responded:

“Hi Sir,

The shipping service you have selected is economy shipping and it needs 25-30 business days to arrive. We checked that the parcel was delivered on 29th of March, within the estimated delivery time.

Any issue, please contact us via support@sainsmart.com. We are happy to offer any help.

Best regards,
SainSmart”


Verified
5/5

2019-03-22

Great product. Fast Shipping

"The product ordered was good quality and very well packaged. Shipping was fast. Would buy from them again!"

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Verified
5/5

2019-03-20

Everything perfect

"Everything was perfect. Really good price and fasrer delivery than expected."

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Verified
5/5

2019-03-19

always on time

"Ordered two robotic hands, unassembled. Order fulfilled on expected delivery date, just like always"

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Verified
5/5

2019-03-18

Amazing, super quick delivery!

"Amazing , super quick delivery!"

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Verified
5/5

2019-03-18

Happy customer

"Took about 3-4 weeks to Germany. Got the wrong tracking number I think. After contacting the support to ask for a status update they told me a different one. But everything worked perfectly. Products worked, no DOA. Support was friendly. I am happy :-)"

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Verified
4/5

2019-03-15

Good Service and support

"Arrived in good condition. Pocket oscilloscope seems to work as expected. I haven't tried the laser yet, It appears to be well made. Many thanks"

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Verified
5/5

2019-03-15

Good service and fast delivery, good quality and customer service.

"Good service and fast delivery, good quality and customer service. "

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