"I have to say so far i am dissappointed.. I've placed a couple orders with company and neither time after ordering did i recieve the items i ordered. in BOTH orders SEVERAL Items were missing.
The customer service phone number to call always rings or the line is busy, there is no answering machine, the live online chat for help is never online and never functioning, I made a dispute with paypal ( thank God i used them and not through them directly ) and their response was to tell me that they had shipped them already and to close the dispute. The issue was they shipped only a few of the items i ordered. The items i did recieve were okay i would say i was fairly satisfied with ( buying online is always risky as far as fit and size ) both times i ordered items because i thought they would show really well on stage. ( I play in a band that travels all over the world ) often times when talking with fans and other bands that we play with they would ask wher ei found my jacket or shirt. With the way i'm struggling to get any type of response from this company or any type of consistant service, theres NO WAY i would recommend anyone buy from this company.. it's okay to make an occasional mistake, But there's a difference between mistakes and being shady. I'm starting to think this company is shady. on my orders if your paying attentioin sammydress... you'll not ethat i ordered one of the shirts twce...that's because the first time i ordered it... it never showed up. i made a dispute about that one as well but you never bothered to respond. this time i have filed my complaint through paypal as well as every form of social media i and my band are connected with. I hope this gets your attention."
"Hello i have place an order for 3 item but only 2 item have been shipped why?
Part of the products that have not been sent are displayed as follows:"
"I ordered in August and I still havent received my full order. One of the dresses I purchased was supposed to be a 50's ball gown according to the picture but the fit was like a 60s go go dancer tight dress.. and the material is like the cheap material they make kids halloween costumes out of. They send out tracking codes that aren't even valid to look up. Very disappointed."
"My dresses are beautiful!, comfortable and shipping was faster than I expected. "
"I purchased 3 tops from sammy dress. I was so excited to get them. I was so disappointed when I saw that 2 out of the 3 were crop tops. I did not order any crop tops. It's unfortunate that they are not posting pictures of the actual items.
The items in the pictures are long! Defitnetly not a crop top. "
"Perfect sizing and perfect fit! Love this site, I will continue to shop there! :) "
"I really wish that I'd read these reviews before placing my order on the 2nd of October. They will answer 1 question but will not respond if you need clarification. The CS number does not work, the 24/7 live chat is a joke, and the complaint link will not accept any of the verification codes. I am very happy that I used PayPal for this payment so that I can dispute with them. I really don't understand what benefit they can derive from multiple cancellations and bad reviews unless it is the temporary use of the customer's money. If I were to receive some clear communication from this company, I would not have been opposed to waiting additional time to receive my order but they have gone absolutely mute. If you are here reading the reviews please do NOT use this company. Update* after posting here I did receive communication from Sammydress stating, that one item in my order was not available, so I could cancel the current order and resubmit one for the available items...no thank you. My payment was refunded to PayPal and I waiting for it to post to my bank account. I would not suggest ordering from this company unless you have LOTS of patience and can afford to have money just hanging out in cyberspace."
"WHAT A RIP OFF!!! EXTREMELY DISHONEST!!!
I ordered 4 Shirts sizes 2XL & 3XL.
When they finally turned up they had 2XL and 3XL labels - but were small. Even my son who wear small / medium couldn't even fit it.
WASTE OF MONEY!!
Really upset with these guys."
"I ordered a simple shirt on August 28d now on Oct 14, it has not arrived.
I wish I had read all the reviews before.
Is this just a scam?
I did confirm my shipping address. When I placed the order there was no indication that the flat rate shipping could take 6 weeks -assuming I get the order at all. It is not right for Sammy Dress to blame the shipper because the contract is between the customer and Sammy Dress. The contract for the sale of goods comes with the expectation of at least a reasonable time for delivery. This is not reasonable under any rate. If you can't deliver in the generous time your order email indicates (10 to 25 business days) then you should sale the clothing at a rate that comes with a reasonable method and time for delivery."
"I ordered a coat for my daughter I was hoping to have it in a week (according to the shipping I purchased) for her to wear before the temp changed. It's over a week late now & I can't find any shipping information to know when it will arrive."
""I am very unsatisfied with this company, and one star seems to be TOO MUCH! I ordered a new swim suite and my shipping day was on August 30. I have yet to receive anything! I contacted them and was told that because I didn't PAY for a tracking number I am out of luck. 30 business days later, no product and I want a refund! "
Update: after posting this review I have been offered a refund, so the customer service has definitely improved. I will now consider making another purchase through this company in the future since they are willing to work with me from a customer service perspective.
"
"I've ordered four items from Sammydress: beautiful knitted cape, a belt and two pair of sandals. The order was shipped fast enough and i've got it in carefully packed package. Everything was perfect goods looks like exactly as described. Very satisfied with the service as well as quality.
Definetly will order there again!"
"The shoes I ordered are perfect - I used the sizing chart and added a half size to be sure and they are spot on. Can't beat a pair of white wedges for less than 7. I did not have the same success with the dress, but I run into that- I am a 12-14, but also am a 38DD. Lots of dresses and shirts don't fit me well. But it was only $5. With shipping and handling included I averaged $17 on each item - no big deal when you consider I bought all of it is sitting at my computer - no parking, no time fighting crowds or driving to the store, no hassle. Also, everything arrived from DHL in just nine days. I'll buy again - still stunned at the low cost of these products. "
"I really love SammyDress. The idea is wonderful and they have free shipping on most of the items! I wore a dress I bought at a wedding and received so many compliments. "
"I ordered and paid for seven items at this store, after a week had only four, I wrote them a question, "Where are my other things?" I passed one more week but no answer so far. What should I do? How long to wait for an answer? Will they returned me things or money?"