"unless i couldn't use pay pal everything else was good"
"I did all the testing of our remote after changing the batteries but nothing worked. I could not pair the remote with the TV.. SITE DOES NOT MAKE IT CLEAR YOU SHOUKD USE TV MODEL NUMBER, NOT THE REMOTE MODEL NUMBER."
"upon checkout, I was charged shipping cost, when I thought there was no shipping for item over $25.00."
"EASY AND SIMPLE. CUSTOMER SERVICE WAS HELPFUL."
"When placing order i selected the $13 shipping option but once i go to check out the $49 shipping option has been automatically added to the total. I keep going back to try and change it by selecting the $13 shipping option but in the summary it keeps showing the $49 shipping option. Being that i did not want to wait on the phone for 45 min to talk to someone i just gave up and went ahead and went with what Samsung decided it wants to charge on shipping. "
"Good experience. However, for some reason the first time around, I picked ground shipping but the system tried to bill me for 3-day air shipping and I had to go back and make the changes again; this is not good as it can trick people into paying more. "
"Good service and assistance"
"I called the number on the fridge and had to get a call back, which I never got - then I chatted with someone and in the time it took for him to write my ticket info I found the item online."
"I had to search page by page because model number had changed. Changes could be cross-referenced."
"I HAD CHOSEN STANDARD DELIVERY FEES, BUT WHEN THE FINAL CAME UP, IT SHOWED AIR DELIVERY FEES WITHOUT NOTIFYING ME OF THE CHANGE. I HAD TO GO OUT AND RE-ORDER TO CORRECT THE ERROR"
"Can't get questions answered. Hard to find parts. I'm not even sure if I have ordered the right part. "
"I have not received all of my order. When ordering the website stated it was in stock. "
"This took me longer than anticipated to go through the ordering process. I could not use the PayPal option and I could not ship to an address other than the billing address. "
"I called Samsung to order a part. The date and time were Thursday July 23, 2020 - 2:00pm. The wait time was 47 minutes. I was asked to press one to keep my place in line and to get someone to call me back. No one ever called me back. "
"I attempted 4 calls in a row and was never able to reach a live person. I wanted to make sure I was ordering the right part. I even did the call back and was never called back. "