"Why charge and extra $100 without an explanation?"

"The site was User friendly. "

"After not being able to get it to work the first time I tried, the second time was fine"

"the website was frustrating to navigate - it tookme forever to locate the correct remote. I did speak via live text with an agent and she helped me locate. "

"Jackie talked me thru the order. She was great at customer service!!!"

"In ordering the screws that attach the TV stand to the TV, I wanted to verify the correct ones in the diagram. Unfortunately, the diagram was not available for viewing. That is really sad, since the TV is not that old. It really costs nothing for Samsung to keep a soft copy of these diagrams - especially since a parts diagram is not included with the original purchase. Samsung does a great job in so many ways, I really believe they should address this issue.
Also, in completing this form they ask for the Invoice Number. However, this pop up on the page covers the invoice number, the pop up is not movable, and there is no way to see the complete number. Someone obviously did not think this through."

"You're filters are outrageously expensive. "

"I found the website user unfriendly"

"Should not have to create an account for a 17.00 part"

"0 Results when searching for keyword inside another result. Had to go through each and every remote to find a replacement when a model number SHOULD have been able to find it."

"Part easy to find. Web site simple. Handling expansive considering part price."

"During checkouthad to go back because the wong shipping cost kept coming up on the shipping bill. "

"Easy to find what I need.. quick checkout."

"My washer is on recall. If I had the recall addressed with a service call I wouldn't have to pay for this part. I can't have a service technician in my home because of Covid-19 so I will have to pay for this part out of pocket. "

"I easily found what I needed."