"EXPERIENCE WAS GOOD EXCEPT FOR THE SHIPPING CHARGE. TOO HIGH"

"I could not ID the needed mounting part number... but the customer service did for me right away"

"Very easy to find what I was looking for, actually found it with three clicks. Made selection and picked shipping and done. "

"The agent that helped me on the phone was very helpful and knowledgeable. I believe is name was Rob, and he stayed with me until I was able to correct the situation. Thank you."

"Ordering was a little difficult until I caught on to the system. I started with Samsung .com and couldn't find parts until I went to the chat room and they gave me a link to the parts department. After that it was automatic."

"Ordering my Samsung water filters was very easy. I just put in the model # and the item popped right up right away. No guess work involved."

"This is the second time I had to purchase replacement wheels for my dishwasher. The plastic parts are disappointing."

"Parts are expensive and shipping is too"

"Was able to log-in, find the parts, and check-out within 15 minutes"

"Thanks, Samsung, for making the purchase of parts super easy. "

"It was so simple to find my part! Hope delivery is soon!"

"The part was easy to order on my chromebook but not so much on my iphone."

"I have been suffering without a remote for 5 months and finally gave in and was happy to know I’m buying an actual replacement and not a lame third party that loses sync all the time. "

"Quick and easy unlike calling Samsung and talking to them "

"I don't recommend ordering online, it is not user friendly as it applies to edits to your order."