"Shipping and handling is ridiculous! $91, is a scam."
"Experience was fine on this web site except that the actual charge for shipping was not what was listed for standard shipping."
"I Bought one of the door storage bins and the price is outrageous! over 70 dollars! I can buy a battery for a car that lasts longer than that for cheaper and they are much more complicated to produce."
"I wanted to order my parts over the telephone. You would not do that. I found the parts faster than the agent. she was worthless. I will never buy samsung again!! Then on top of your expensive part you cherged me $30 in shipping. not ha happy customer."
"great... customer service rep helped me find just the right part."
"The assistance was great."
"I would recommend a picture of all the parts as they relate to the appliance; a blueprint There is no description of the part or photos of the part taken from the side or a rearview. While checking out, the delivery option would read standard but charged for 3day. The photo of a support member/agent that says, "leave message" would not "work". Disappointing experience. Barbara"
"The operator who helped me was very good. He walked me through each step. I must say that the website is not easy to negotiate. I would never have been able to complete this order without his assistance. I do not have his name. Really try to order something for your refrigerator right now and see if you can do it."
"very easy to find products. I wish Samsung would have replaced this part or at least not charge shipping fee. "
"The only issue was that there was no diagram for my refrigerator so I had to scroll through several pages."
"Very easy to find a new remote for my model tv."
"Went to official Samsung website but ended up on call with customer service who directed me to parts website and located part quickly and efficiently . Only challenges was English was not her first languages so understanding her was sometimes difficult, but good service!"
"Found products I needed ASAP."
"very easy to find the part and order. order just shipped so will have to see how fast the item arrives"
"Part was very easy to find with model number. Checkout was fairly easy as well. Nice set up for used TV parts"