"Very nice gentleman I talked to. Patient and kind."

"I had no issues finding the item I wanted on a random blog that had a link to the item I needed. IT was significantly cheaper on this site compared to other resellers. "

"Excellent customer service. Very helpful"

"Making this order was painless. "

"Even with the model and part #, the website showed 0 results. It was chatting with a real person on the Samsung.com website that got me the direct url link which let me purchase a replacement remote. The agent themselves were helpful and direct and engaging. 5 stars to the agent. 1 star to the website. "

"When i pushed submit got error message have no idea if i bought item"

"My part was obsolete, but took other sites to find the cross referenced part. "

"23 dollars is very high for shipping especially for the slowest time "

"Samsung made it easy to find the parts site. Information required was minimal and it only took a minute to find what I needed. Thanks."

"When I called in to place my order the agent was very helpful and stayed on the phone to help identify the correct part. "

"I found what I was looking for and hopefully it works out. "

"The TV is 6 years old so my expectation to find parts was low. Glad the screws were in stock and easy to find."

"It was very convenient and fast."

"Frame TV remote ordering is painful How do I know what remote to order for my TVs ? "

"I had hard time finding part I needed it was like finding a needle in a haystack"