"I a difficult time searching and finding the part needed."

"I would have rather gotten the ice maker assembly but not available so l ordered what I thought will do the job."

"I DO NOT THINK I SHOUD HAVE TO ORDER THIS CRAP A NEW TV SHOULD ALREADY HAVE IT.
"

"Great website. Very easy to use"

"Impossible to find what I’m looking for quickly.

Shipping too expensive

Universal remote purchased at Best Buy didn’t work"

"Swiftly found what I needed, and easily setup new account and ordered replacement remote! Well done Samsung!"

"Very expensive for a shelf and you require a lot of information to purchase something "

"There are several versions of this part. The parts finder director showed the older version, second try yielded the correct part."

"A bit anti-Robot however the price was right so I let it slide."

"Super easy check out with clear instructions."

"When looking for parts the pictures were either missing or didn't show all angles. Also in description it would be helpful to detail where these parts were used. I needed a screw for a sliding tray but nowhere did the screws detail where each one were typically used. My model also did not provide a diagram."

"Locating and ordering the parts was very easy and quick"

"I had to find my part number. It would be better if you could filter by type and then narrow down to find the correct part number"

"I found the items I needed and description was good and process was clear easy to understand. "

"I have a smart tv that's probably 4 years old and I want a wall mount. Found the correct one very easily! Easy checkout. Great experience!"