"every time i typed in the model number of my remote and the code inside the remote it said it wasnt found"

"New to site. Works fine for me."

"Super easy and quick ordering process."

"I receive a great support from Vernard"

"Easy to navigate site and find what I was looking for. No worry about authenticity of part ordered or wondering if it will fit my microwave model."

"The part I needed (TV remote) did not have an image available so I wasn't sure it was the correct remote. The part information needs better info (like TVs it's compatible with) and a picture. It said "image available through chat" but there wasn't a chat function. It took 3 days and 2 rounds of emails to get the image. I got what I needed but it didn't need to be so complicated. "

"Generally good, did not find the precise remote I sought but found one that would work"

"Received timely response to my question regarding part availability. Part selection and ordering is easy. "

"quick and easy online ordering."

"It was fast I just hope that the product works "

"Looking for a part with no description or photograph, so I had to make a best guess and then do a google image search for the part number. Maybe I found it?"

"Quickly able to find the correct part."

"I was able to get the part needed ordered in under 10 minutes. However, it would be helpful if the Samsung Parts link was on the main web pages - would have save about 20 minutes of bouncing around before the chat section gave me the link."

"Customer support came to my rescue with determining what "remote" I could use for my 2016 Samsung (dog ate the original remote). "

"Website not easy to navigate"