"Navigating the website in order to find the parts department was a little tricky. Once I was directed to the correct area, things went smoothly."

"Unsure if its the right product"

"Very good. I would use it again."

"The "catchy title" pretty much says it all"

"Needed a replacement water filter for my Samsung Fridge. This is my second order for the water filter so all I had to do was login, review my order history, copy the part number, paste it into the order form and add to cart and check out using my profile data. Simple Quick, Painless"

"Quick & easy finding parts."

"Your website was fine, easy enough to use. Just disappointed at the cost of a knob. Seems like that shouldn't break with normal use, and then cost $64 to replace."

"It was very easy and simple, very happy with the experience"

"Very easy! Love the pictures. Super easy for a mom to do this without any male help.... "

"Very easy to navigate for my Samsung parts. Although ALOT-ittle pricey, for the part itself and shipping cost. Hopefully arrives as described, unbroken, and all intact.

Thank You"

"sign-up and checkout was easy.
finding the exact part was almost impossible. I put in refrigerator model number and spring, or door spring, or french spring and it got no hits. finally it somehow came up. "

"Not enough info on size nor diagram"

"I needed a new remote for my Samsung TV and all I had to was type in my model number and search for the remote and there was the part I needed. Thanks for making shopping easy when your website is properly laid out!"

"Got a message saying that m'dse might not be available immediately. There was no specific information on when it might be, nowhere was given that I could follow up, and no assurance that I'd get an email advising me of status when it is shipped. "

"I ordered a small screw and a tiny cap. The 2 items are about an inch long and about an ounce each. I should not have to pay such a high amount for shipping 2 very small and very light items. "