"Samsung knows about ****@****, but the password reset didn't work. Used ****@**** for new account (it's filtered right now, so nothing will get through until I change that)"
"We have older printers on our test stations and it's much easier to just fix the printer right now. And your site identified the printer and parts list just like that! Reasonable cost to keep the line line running! Even bought a spare part for the Saturday line down situations! Keep it up Samsung!!! Love your cell phones and TVs too!!!"
"When I was trying to order a replacement for the pantry door in my refrigerator it was very hard to see the pictures and I couldn't enlarge them so I can only hope I ordered the correct part "
"Shipping options could be better. No information on when it will ship. "
"I would really know if it is in stock
It might be nice for the computer but it makes it much easier to allow for the spaces when entering credit card number. Easier to check before finalizing."
"The order was very easy. Hope the installation of the filter is as easy."
"Roy, one of your agents was very helpful and knew exactly what I needed"
"friendliness and professionalism"
"The shopping experience was good but I have two suggestions. The shipping tab is labeled "Shopping" and you need to add "back" button so people can check on quantity and shipping details without going back into the cart."
"I called in today because I had a problem with my dishwasher which then reminded me that I needed a new water filter for my refridgerator , which reminded me that I needed a new bin for the side door of my refrigerator. Miss Dianna helped me through the process & help me locate everything I needed. She was polite, friendly & very patient because it took us some time to locate the model & serial numbers etc... She was so incredible to work with... if you don't give her a raise I may have to call her and offer her a job working for me::). I only wish my employees were 1/2 as friendly and knowledgeable and Miss Diana. Please let her know that I was very pleased with her service. Thank you Lisa Kramer "
"It would be nice if you had free shipp on orders over $50."
"Filter was hard to find, found after some digging. other than that it was fine."
"VERY EASY TO SHOPP UN LINE AND CUSTUMER SERVICE IS EXELENT"
"Finding a replacement TV remote for my 2018 Samsung TV was pretty easy to find. "
"Parts was easy to locate and order"