"the website is easy if you have the model number"

"Joane was fast and glad she sent me the link for the part."

"Robert text me pictures of the part and research the part for me."

"Went online and put in my model number for my refrigerator and ordered the water filter I need. So easy!!! "

"I need a conversion kit for my new Samsung gas dryer. I was led to believe it was in stock and would ship within 24-48 hours. It's been weeks.

Talked to Arken on the phone to confirm the correct part, then ordered part via the website. Since then I haven't been able to reach anyone at all, by phone or by web. "

"Thank you for sending the link to this part. "

"Needed to reorder a tv remote which somehow disappeared! As such a nice rep. named Carla more than helped me out. She sent me an email with a link to Samsung parts that helped me to choose the correct remote for our Samsung smart TV.TV."

"i didn't seak with anyone but the directions were very clear and understandable."

"Shipping should be free or much less than it is!"

"Was looking for replacement for the refrigerator door spring. Found it in a minute. Ironically shipment cost is x2.5 of cost of the part, but that's to be expected with such a small part."

"my question was answered timely and efficiently. "

"10 year old Samsung Refrig, tired of buying misc parts suppliers water filters & went with Samsung parts, easy to find."

"The woman on the phone was very helpful"

"want know until I received the information I requested"

"Easy to find and order.but took awhile for my phone to
accept my answers"