"Alex was very helpful. Knew exactly what to do."
"The glass piece on my oven door shattered over the holidays rendering it unusable. You are very kind representative it’s helped me through the process to Locate the part that I needed in your inventory. Thank you so much for all of your help I look forward to my oven door being usable again soon thank you,
Linda Sahn"
"I cannot believe I have to spend $166 for TWO crappy bins that come with this fridge. I've had the fridge for less than 5 years, bought a warranty which just so happens to not cover these poorly made bins. Will they break again? Probably. Which means more money down the toilet! I will never buy another Samsung appliance. "
"I am more than pleased with the response time of the customer service department and more importantly the quality of the response was exceptional, particularly when compared to what we can expect from online companies today!
I wouldn't hesitate to refer your company or direct future business to your front door. "
"Happy with the experience"
"Finding/locating parts was easy.
Shipping was the disappointment. The prices to PR are outrageous so I only purchased 1 item vs. 3."
"It was confusing I had the model number but then it asked for another number finally gave me what I hope is the correct part! I tried to call and it rang then gave me a busy signal. I ordered because I don't have a choice but if I didn't have to I would not have placed the order. "
"The items was exactly what I needed. I ordered some from eBay and amazing claiming to be original replacement items but the quality was not what it should have been. Will continue to use this company for my Samsung replacement parts!"
"After providing my credit card information, I expected that there would be an opportunity to allow you to save this card info in your system or that I could opt out. My preference was to use this card info for this purchase only and not have in sitting in your system awaiting another purchase. I was disappointed when after providing this information, my options were to either save it to your system or cancel it. Saving it was the only logical chose in order for the purchase to be validated.
I would appreciate it if someone would contact me and provided me with the opportunity to have my credit card information deleted from your system. Thank you."
"After weeks into months of having others attempt to find this routine part to no avail, it became incumbent upon me to do so. Bypassing all of the online parts operations and going straight to the manufacturer proved not only the best price but the simplest, quickest and most efficient experience to the purchase.
Thank you very much!"
"Easy so far, hope the filter is correct, local dealers don't stock it."
"Spent 4 days trying to find OEM Battery for Galaxy J3 with no success. Finaly made contact with a nice lady at technical support who gave me a a source number that was not the number on the original OEM battery. Will see how it works when it arrives."
"Glad I was able to find the part I needed for my older LCD 32" Samsung. I miss placed the piece that mounts it to the stand."
"I really don't like being required to "sign-up" when making a purchase "
"The website take forever to do anything. There were barely any pictures on the website for parts. "