"Received an LCD TV from my brothe he no longer wanted and it was perfecr for my basement but when i brought it home i saw I lost the screw to attach the base to the tv and it wont stand on its own. Thank god for Samsung and their convenient website! I was able to order the screws without going to the hardware store and have them shipped directly to my house!"
"Easy to find part needed."
"You saved me hours of searching and then getting the wrong parts ****. .it only took.me maybe 20 minutes and it is name brand. thank you."
"very easy to order part. Now just wait to see if it comes in within standard time."
"satisfied so far hopefully to shipping will be ok"
"Super helpful and convenient. Easy to find what i needed. "
"Needed a replacement shelf for my refrig. Looked at picture found part. ordered. received. installed. done "
"I chatted with Cams and he provided what I needed"
"I just wanted to buy the lens piece for the right door bin. Cover Guard Ref R DA63-05392A but that part number can be found nowhere on the Samsung site."
"Parts images are very poor and providing very less information on it. I had to guess when I was selecting from the list of all parts after entering model #. Part names are not very intuitive either."
"The product is of very high quality but costly."
"Samsung should put the link to Samsungparts.com in obvious places on every page. Had to do a couple of internet searches to finally track this web address down. "
"I am not sure i ordered the right thing ..I hope so"
"While trying to find a specific part, the website refused to look up the keyword and I had to scroll through pages of parts to find the one I was looking for.
Never the less, I found the part I needed and then when I went to check out the shipping options are REDICULOUS. $16+ for the most basic of shipping for a RUBBER GASKET. up to $71 for a 3 day and gets worse from there.
It's a very good thing that I didn't need this DESPERATELY as I'm sure others probably will. If I ever need a part in a hurry I know NOT to come here unless I'd rather pay for the the entire appliance all over again. "
"This is a part needed for a very recent model that was just released. "