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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-05-21

"Easy! Online help was quick and answered all my questions."


Verified
5/5

2021-05-21

Happy camper

"Ordering is quick and easy!!!"


Verified
5/5

2021-05-20

Refrigerator Parts

"Easy to order and arrived very timely. Very happy with experience"


Verified
3/5

2021-05-20

No help from Customer Service

"I ordered a part that is incorrect and need to return it. I was on hold for an hour. The incorrect part number was DG44-02001A. I re-ordered the correct part, ,but need the DG-44-02001A refunded. Please contact me asap at ***-***-****.
"


Verified
5/5

2021-05-20

Ideas to make better

"It was difficult to “continue shopping.” It took me to the home page, I wish it went back to the specific model parts page. If I put something in my cart then did the back arrow on my phone, it deleted what was in my cart. "


Verified
5/5

2021-05-19

Best price

"Just what I needed . Good seller "


5/5

2021-05-19

Easy & Quick

"I purchased a replacement remote from an online seller, but it wasn't 100% compatible. I returned it, and then replaced it through SamsungParts, the ordering process was easy and I received the product in just days - all is well now..."


Verified
5/5

2021-05-19

Samsung dryer part

"Made a mistake and got an aftermarket element for my dryer and it burnt up 2 thermistors. I ordered a new element, thermometer and thermistor. Installed and have no issue so far. Parts arrived quick and in good shape."


Verified
4/5

2021-05-18

"Website was reasonably easy to use once you got used to it. Fairly user frendly and was able to find all I needed."


Verified
5/5

2021-05-17

Easy to find my part!

"First time on this site, found what I needed in less than 5 minutes, made an account and checked out. "


Verified
5/5

2021-05-17

Kendra was faboulous

"Kindra stayed on the line and helped me find the parts to my Samsung fridge til I found them and helped me find one part on another site that Samsung didn' t have. Kudos to her patience and perseverance with me"


Verified
4/5

2021-05-17

Water filter

"Seemed difficult to get to the correct part. Some ambiguity about the correct part for my refrigerator."


Verified
5/5

2021-05-16

samsung experience

"Easy to order from their website"


Verified
5/5

2021-05-16

"Easy to use website. Thanks "


Verified
5/5

2021-05-16

Had a very hard to find part and delivered quick

"After months of sweat Hong for a part for my children’s Samsung chrome books, Finally found it here. It was in stock and shipped to my house within days. Great quality, great price, great company. "