"Angelo know exactly what I wanted — an Owner's Manual I could READ in hand, and not fuss around with the computer or iPhone. He sent me an email with three choices, I picked the printed paper one, it's ordered and on the way."
"I ordered a heating element. I paid for 2 days shipping. No where did it tell me my item was on back order. After 4 days of not getting the package I called. They told me the item was on back order. I had to wait over a week for the heating element for my dryer. I would have looked else where for the item had I known that. "
"I have a Samsung TV and the remote controls do not last. I had ordered 2 from Amazon and returned them both. So I ordered one from a listed Samsung retailer J&J. The remote that came looks a little different so we have been using it. After 2 months it is not starting to do the same thing. Cannot control the volume on the TV. It seems to freeze. I realize they all must come from China but can't something work? I am still using the one from J&J but now when volume needs changed I have to turn the TV off and on again. So I ordered a second one from J&J because I know this first will go bad in no time. But J&J was good and getting it to me after I send a on line request. Thanks you "
"It took me a while to find the part that I needed but once I did it came in exactly as I needed and as it was described. Great fit."
"I was able to obtain a Users Manual for my Galaxy S10e in less than five minutes!
I have been bouncing around from Samsung site to site trying to obtain same.
Did find an option to purchase for $46, are you kidding me!
At any rate, I have found my source for any additional parts I may need. A big thank you!
"
"it's been a couple years since i used this monitor, s22d300HY and i lost the power adapter. I was able to quickly locate and order. very happy"
"Samsung help text was sent, service rep sent me a link to this website. Easy shopping and checkout process. "
"not telling me that the product i order was on backorder. i had to contact them to find this"
"Arrived fairly quickly, was packaged well, exactly as described and perfect match for the remote my dog ate! Thanks. "
"Easy to order and find the genuine replacement TV remote. "
"I needed to replace my refrigerator gasket and had no problem figuring out which one to get and it came lightning fast. Fit perfectly!"
"I put in an order for a Samsung water filter on April 30th. I called customer service this morning to find out why I still hadn’t received the item or at least a shipping notification. This site had an issue with how I paid through PayPal but they never emailed me to let me know. "
"I paid for the order but heard nothing for 11 days. I phoned, was kept waiting, then emailed them. The next day I received an email that the items I ordered were on back order and it would be 2-4 weeks before they could be shipped. It would have been considerate to let me know that upfront or at least be sent an update."
"got exactly what I need and the link was easy, fast"
"Paid, but no filter has arrived yet"