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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2014-01-14

"I really liked the terrific videos comparing the machines, exactly what I would hope to find in a store that sells a large selection of machines, and I especially appreciate the lack of hype and hyperbole. In addition, each machine listing was loaded with useful information, including a "value for the money" rating."


Verified
2/5

2014-01-14

"The machine just arrive yesterday... too much time, still in the box."


Verified
5/5

2014-01-13

"With most companies that sell retail items, it is difficult to find replacement parts for older items.Seattle coffee does just that! excellent service! thank you! Susan Payne"


Verified
5/5

2014-01-13

"After watching many helpful videos on their website, I decided to order a new grinder and coffee maker from SCG. The prices were competitive and my order was fulfilled and shipped very quickly. Thank you!"


Verified
5/5

2014-01-13

"Very simple, quick service"


Verified
5/5

2014-01-13

"Great products, great prices, quick delivery, items packaged well. Thanks!"


Verified
5/5

2014-01-12

"Customer service was very knowledgeable and helped me select the right model for me.. Great price. Espresso maker was packed very well and arrived in excellent condition."


Verified
5/5

2014-01-12

"The Seattle Coffee Gear has excellent selection and very competitive pricing. The website is easy-to-navigate and has many videos that demonstrate and compare products. On-line purchase and check out was excellent. Delivery was a bit slow - it took 11 days from date of order.

Although I have only used the Saeco Exprelia Evo Superautomatic Espresso Machine for two days, I am very happy.
"


Verified
5/5

2014-01-12

"Delivered OK. I will be back. :0)
Bill
"


Verified
5/5

2014-01-11

"Staff very knowledgable and helpful"


Verified
5/5

2014-01-11

"The order was promptly delivered and with attentive care. All of my items came in as without any problems during the shipping! Love my new Chemex and am happy to shop with Seattle Coffee Gear again in the future."


Verified
5/5

2014-01-11

"This is the best online retailer I have ever come across. I do almost all of my shopping online and the detailed video reviews and educational segments are fantastic. They also have an unbeatable selection of equipment.

This is THE place to go for coffee related equipment.
"


Verified
5/5

2014-01-11

"Easy to order, arrived quickly, and packed well."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-10

"My order was delivered promptly and is working great!"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-01-09

"I have ordered items twice from SCG and both times I received my order within 3 days. The first order was done by phone because I needed to ask a question and the customer service person was very nice and helpful, no attitude either. So far I am very happy with their service, products and lightning fast shipping."