"I just completed my order and I anxiously wait for the mattress to arrive. I am a longtime owner of a Select Comfort bed. Although I love this bed, it does leave room for improvement. Selectabed addressed all the issues I have with my current bed on their website. I feel sure my new bed will be the improvement I am looking for.
Customer Service cannot be beat. I have never experienced such knowledgeable sales people. They are NOT PUSHY. They are simply informative. I spoke at great length with Alec and Brian. They are courteous, professional, personable and I cannot stress enough how knowledgeable they are about their product. "
"Purchased a AIR PEDIC 600 to replace our old water bed. Communications were email, and phone answered all questions and concerns. "
"Order experience was ok. A little confusion."
"Excellent customer service. They helped me decide on which mattress to get and the timing and the delivery went just as stated."
"Stephanie was real knowledgeable about the bed we chose looked at Sleep Number but way out of our price range"
"Juan was very helpful and patient to answer all our questions and provide good information for us to buy the bed wehave been looking forward to for years!"
"Great Service Gerald M was awesome on the help of ordering a bed cant wait to actually receive it and sleep. "
"My wife and I were looking to replace our old beat up mattress. We spoke to Brian at length over the phone. He was very patient, knowledgeable, and professional while answering all our questions and concerns. We decided to drive to their showroom for a hands on feel of their products.
We were met by Gerald, who was also very patient, knowledgeable, and professional. My wife and I took our time making a decision. We never felt hurried nor pressured into buying. However, we felt that we have found the perfect mattress, and received an excellent deal. A deal so good, we were able to buy an adjustable base and head/foot board from them.
We cannot wait for the delivery, and to finally have a good night’s sleep. I will update this review once we’ve received the delivery."
"We are ages 86 and 79 and have not been satisfied with the last few mattresses we have purchased. Information available on the internet led us to look for more information about new mattresses. After much reading we narrowed this search down to mattresses where we had some control over the firmness of the mattresses. We called the most popular of these and were not pleased with the cost of a mattress and of the
'extras' which were necessary. We found Air-Pedic and called for information. The young lady who spoke with us was informative and understanding of our lack of knowledge about this 'new world' for us. We placed an order and now look forward to this new experience of sleeping on air. "
"I contacted the store by phone and the salesman was very helpful in describing the differences between the various Air-pedic products. He answered all my questions regarding price, warranty, and shipping. I decided on the 700. The salesman also included pillows and a mattress cover at no additional charge. All around great purchasing experience. "
" I came across the Selectabed website during an online perusal to find a Sleep Number store. Impressed with their website, I called and was connected with Stephanie who not only explained the bed making process, she sent me a sheet with all the information about their beds. After looking at and testing the Sleep Number bed, I called back and was told that the 900 series would be my best bet. After talking with Stephanie one last time, I decided to buy the bed sight unseen as Agoura Hills is a long way from my house. Stephanie eased my fears by telling me that many of their customers live in New York, West Virginia, etc., (they obviously aren't going to test the bed), and going over the warranty one more time. It seemed I had nothing to lose. The whole process was easy, Stephanie was patient, kind, and extremely helpful. I am excited and looking forward to the arrival of my new bed! "
"Gerald Misemer, the representative we dealt with on the phone was an absolute pleasure. He was very knowledgeable and helped us through the process of buying our first air mattress. He answered all our questions throughly and never made us feel like we had asked a dumb question. Gerald was patient and very professional. He gave us the confidence to buy an air mattress via the internet and over the phone even though we hadn’t tried it out in person. If he is any indication of the quality of the Air-Pedic 600 mattress, then we are sure that we have made a good purchase for us. We can’t wait for our Air-Pedic 600 mattress to arrive and will keep you informed how we like or dislike it."
"Was interested in finding out more info about the Airpedic 700 bed. The sales person I spoke to provided me with very clear information about the bed and the pricing. Placing the order was easy. So far so good. Lead time is about 3 weeks."
"I ordered a bed from selectabed, both salespeople we’re extremely helpful and knowledgeable in helping to guide me to the best mattress for my medical condition, I haven’t received the mattress yet, but the service was excellent."
"We had a wonderful experience. Brian was very helpful and took time to answer all of our questions. We ordered the Soft-Pedic mattress. He is very knowledgeable and it’s apparent that he loves what he does. We highly recommend this company. "
"The individual who helped me was gerald. He was very knowledgeable regarding the different beds available. He answered all my questions. I was very satisfied with the answers and very comfortable with my purchase after his assistance. "