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Product & services pricing
0.00/5
Chance of future purchase:
4.43/5
Shipping & packaging:
0.00/5
Customer service:
4.17/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-03-20

These people are great!

"These people are great! Courteous, friendly, fast and accurate! "


Verified
5/5

2022-03-20

Great service and prices

"I needed help finding the correct parts to fix a door leak. Eric in parts looked up my VIN number and found the correct parts. The prices are discounted online. I am a very satisfied customer. "


Verified
5/5

2022-03-20

Great!

"Item packed very well. Shipped out within 48 hours. Website very nice. I Like that it verified part fit my car before I paid for it. Great job!"


Verified
5/5

2022-03-20

Tacoma accessories

"Ordered some mats and sill covers for my new Tacoma. Excellent service. Thanks to Eric and the parts department at Serra Toyota of Decatur. "


Verified
5/5

2022-03-18

Good price for original parts

"Better price found online for a reliable original equipment seller. "


Verified
5/5

2022-03-08

Altenator & Starter order

"Very good pricing, decent shopping time— altenator box was damaged from being dropped. Just hope it works when installed later. Both items should have been delivered in a second box with good packing around them."


Verified
5/5

2022-02-26

Good experience

"Good price on set of sparkplugs and quick delivery. Will buy again."


Verified
5/5

2022-02-25

Toyota Tacoma Headlights

"Price was excellent for both headlight assemblies and TRD leather shift knob, free shipping was a bonus. Packaged very well so everything was protected upon arrival, shipping done with UPS was a great choice. Definitely saving Serra Toyota of Decatur for future OEM Toyota parts and accessories purchases."


Verified
5/5

2022-02-18

New lifetime toyoto battery.

"GREAT PEOPLE AND GREAT SERVICE EVERYTIME!"


Verified
4/5

2022-02-18

Great selection of parts/accessories for your Toyota

"I was looking for some accessories for my new tacoma, dealership I was working with was charging 3-4x the prices I found here at Serra. Ordered 2 days ago and received e mail confirming my order but it hasn't shipped yet. Can't wait to get the parts - thanks Serra"


Verified
5/5

2022-02-17

Purchased parts

"Went well. Parts agent was very professional and knowledgeable."


Verified
5/5

2022-02-11

4Runner Parts

"Purchase new valances for my 2022 Toyota 4Runner TRD Off Road Premium. Great communication, making sure I ordered the correct part. Shipping was fast. Would definitely order again. "


Verified
5/5

2022-02-08

Ordered parts

"Great communication on order details"


Verified
5/5

2022-01-25

Solid Execution on a difficult to find part

"I ordered four black (hard to find) TRD wheels for my 4Runner. When I called, I was warned that they might be delayed. I was also given the correct part numbers for TPMS sensors, the associated fit kit and new black lug nuts. All parts were shipped out together about four days after the order during a holiday week. Got the tracking numbers via email. Delivered as expected with no damage. Got them installed and my 4Runner's TPMS system picked them up using the process described in the owner's manual. Overall, a solid execution on all fronts. Thanks."


Verified
5/5

2022-01-22

Excellent experience

"Prompt and professional. Kept well informed on progress of order.0"