"Got my package and was impressed on how fast it came, but box was pretty much beat up and I’m sure I’m missing a part of my order. Emailed but no response yet."
"Fast order processing and shipping, definitely do business with them again.
Thanks,"
"Prices cheaper than local Toyota dealer. All parts fits my car."
"The order communication is excellent and items come well packed."
"These are original Toyota parts."
"I was told credit card didn’t go though because address didn’t match talked to credit card company and was told everything was ok"
"Monday July 5, 2021
Needed to get the oil changed in my mother-in-laws 2011 RAV4. When I pulled up a gentleman greeted me right away and checked the battery and alignment. Then Amanda got me checked in. The car had not been serviced in some time so I opted for the 90k service.
I waited in their customer waiting area and Amanda kept me up to date on their progress. She then explained what they had done and recommended 3 items that potentially needed to be done to the vehicle. While I only opted to address 1 of the 3, I have no doubt this dealership was looking out for the long term care of this vehicle.
In all a great experience and I plan on returning!"
"4th time ordering from Serra. Eric and team are great to work with. Very fast turnaround times on parts. They also package things up very secure. Serra is always my first go-to Toyota Dealer even though they are 90 miles away."
"Thanks to help from Eric...Completed order with 42% discount...nice...now, my goto Toyota dealer for parts....MAGA"
"Needed a button for the dash to run my air conditioner... They had it and got it to me quick. "
"Fast service and on time would recomend to everybody.
Exactly what i order."
"I got an email to confirm the order and a second that the part had shipped. Toyota if Decatur was 25% cheaper than the dealership in my town. Ill order from these folks again when needed."
"very seamless to place order. good place to shop."
"Staff was very helpful. Would definitely buy from Serra again."
"Great communication great prices great service extremely fast shipping !!!! Highly recommend these guys "