"We place an order about once a year for my husband who has a urostomy. Love this website. Easy to navigate. "
"SO FAR I LIKE THIS PRICE "
"They had exactly what I am looking for "
"this order process allows me the ability to perform my job better."
"Received in two days
Did not get coupon code that was offer for that day."
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience.
We run different promotions every few weeks and there are a mix of coupon codes to offer. Some are available on the first purchase while others get accumulated as rewards for future purchases.
Kindly note that you have already received a coupon discount of $5.46 on this order.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Nice to be able to use rewards."
"Deben revisar todos los documentos que se envían a sus correos,porque yo envié prescription y uds no enviaron mis productos y retornaron mi pago,gracias."
“Hello,
We apologize for any inconvenience you experienced with your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
Kindly note that the prescription you provided is invalid as we require USA based prescription.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"Surprised with the significant price increase from previous order."
“Hello,
At Health Products for You, compassion and empathy for our customers is a core value. We are a conscientious company that is trying hard to fulfil our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges. As you may know, we are in period of unprecedented times and certain products are in high demand everywhere. The hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustain our cost of operations. We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.
We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.
Thank You,
Team HPFY”
"Excellent Service, quick and pain free"
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"Found the web site to be user friendly."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"I don't know why you have coupons if they don't work. The one I received this morning was supposedly expired. Was it ever active? I have to wonder. How many points have disappeared or "expired" ? Something is rather shifty about shopcatheters.com. "
“Hello,
Thank you for taking the time to share your valuable feedback.
We apologize for any inconvenience.
Kindly note that you have already received a coupon discount of $50 on your order#1766840.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"glad to find a site that doesn't try and take advantage of the elderly"
"reorder feature is especially welcome"
"Best volume of product for price and service!"
"It was very easy to find what I was looking for and even easier to order"
A rep from Shop Catheters, HPFYCustomerCare, has responded:
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”