"I guess I felt compelled to write this review due to all bad reviews. Maybe I just got lucky? But after this order I will use them again. I placed an order for colored copy paper on Friday morning. Staples and Office Depot both wanted close to $12 per ream for colored copy paper. Shoplet had it for under $5. I figured for the savings it was worth a try as we use a lot of colored paper. Friday I received an email that my order had shipped and I received it Monday around noon. All three cases (30) reams arrived in good shape by UPS. Free shipping for 150 pounds of copy paper is a deal to me.
Thanks, John Bell "
"I ordered a dry erase board with a cabinet. It was VERY expensive. The item came, and it was too large. I tried returning it. The company told me I would simply have to pay for return shipping--which I agreed to do. However, when the company sent me a return authorization number via email, they included SUPRISE SURPRISE that I had to pay a 25% restocking fee on top of the return shipping costs. I contacted Jason at Shoplet and he didn't care--said it was beyond his control because their supplier (Norco--Balt) charged them the restocking fee so he had to pass it on to me. I told him that his agreement with his supplier should not affect me and that it was not represented to me that there would be a 25% restocking fee. Both Norco--Balt and Shoplet.com REFUSED ENTIRELY TO NOT CHARGE 25% RESTOCKING. I told him I would tell the truth of Shoplet.com's horrible customer service and would influence every one I knew and everyone I could possibly influence on the internet to NOT PURCHASE ANYTHING FROM SHOPLET. REFUSE TO DO BUSINESS WITH SHOPLET. TAKE YOUR BUSINESS ELSEWHERE. SHOPLET IS A HORRIBLE COMPANY WITH HORRIBLE CUSTOMER SERVICE. I BASE THIS ON MY OWN EXPERIENCE WITH THIS COMPANY."
"HORRIBLE!!! Placed an order for copy paper with Shoplet. They were a bit less expensive then my usual carrier so I gave them a shot. Was told I would receive my order in two business days. 2 days came and went and no delivery. I contacted them and s/w someone named Brandon. Brandon is a joke. Must be some kid right out of high school or something. He was unprofessional and just didn't give a damn that my order did not arrive. He went on to tell me that my billing address was incorrect on my credit card. That was definitely not the case as I verified it was correct. Brandon then went on to tell me the order would arrive the next business day. Well guess what, no delivery. I called them again and s/w some other lady. She did not know why my order had not arrived and asked ME to call the shipping company. I've never heard of such a thing. Horrible, Horrible customer service. It goes without saying that this is the last order I ever place with these bozos. Stay away from this company!"
"This is the first and last time I'll do business with this Company. They sent me the wrong order and then when I contacted them they tried to pass the blame onto me. The customer service person named Brandon was an inconsiderate snot nose little punk with an attitude. Once they did finally acknowledge their mistake it was put on me to take it to UPS to deliver back....well BS. I wouldn't do it and demanded a pick up which I'm waiting on. I paid by Pay Pal and have disputed the transaction because I now want to inflict as much paperwork on them as possible. BEWARE....DO NOT BUY FROM THEM!!!!!!"
"they lied about everything
possibly not in stock
, cheapest online, , told me will get in 2 days, when delivery was due the now said waiting to cjarge my card, but i used paypal, showing charged already, i just asked for refund, which i got asap
stay away from shoplet, i rather pay more and get goods"
"Horrible experience. Not sure why Walmart.com sells items for these scam artists. They don't disclose their shipping up front through Walmart.com, (but they claim they do) Bought a $14.99 item and they charged me $7.50 shipping. The first time I saw it was on the confirmation email (several hours later) I tried to cancel immediately upon receiving the confirmation email, but they claim it already shipped (never got any email confirmation of this) Only resolution they offered was for me to refuse the delivery and they would refund the $14.99 but would not refund the $7.50. ZERO CUSTOMER SERVICE. Guy on the phone was rude. DON'T WASTE YOUR MONEY HERE!!!"
"I would give zero stars if I could. Ordered a week ago, received a confirmation email that they received my order. A week goes by and no more communication and no delivery. I emailed customer service last night and got an automated response that someone would reply soon. This morning, I got an email that my account was being credited but no explanation as to why I was not going to receive the product. So when I logged onto may bank, I saw they never charged me until today and not only that but they charged me twice! So when I again emailed and told them to just cancel the order and refund the charges, hours later I get a response that the refund was for the second charge and my order has shipped but no tracking number. I have requested a tracking number proving they shipped my order before I notified them to cancel the order and if they can't do that, I am disputing the charges with my bank. Don't trust them, don't waste your time and your money. Awful service."
"Ordered something we needed from them because they promised delivery by Friday 9/5. We've been waiting and no show. I received a shipping notification saying it would arrive between 9/3 and 9/5. Now I find out it just shipped 9/5. I called and got tracking information and had to call freight company to schedule delivery myself. Paid more for product to get it by 9/5 all for nothing. They do not care. Won't ever shop here again. Very, very irritated."
"It was our first and last time ordering from them! it says free shipping ad now they are asking for additional fee to deliver to the third floor and on top of that they said we "refused" delivery
are you kidding?! Now im in trouble with my boss at work thanks "shoplift"!! "
"In years of internet shopping, we have never experienced such poor, negative and dishonest experience.
Product ordered was clearly mis-advertised. When contacted, they give you the infamous run-around with pre-practiced fancy words !
There are plenty of other office supply sources to choose from, don't fall into this vendor's trap.
Trust me: Stay Away, it is not worth the experience. Peter"
"I bought item from them and now I can not UNSUBSCRIBE from their two or three daily JUNK emails. "
"YOU MAY FIND SOMETHING CHEAPER IN THIS SITE BUT GOOD LUCK GETTING A CUSTOMER SERVICE CARE ABOUT YOUR ORDER.
THEY PROVIDED A WRONG TRACKING NUMBER. SHOPLET DO NOT EVEN REPLY."
"Worst Service Ever. Was sold a defective product. It took 2 weeks to receive the required authorization number and now they have had the item for almost a month and I still have not received any credit."
"I will never order from Shoplet.com again. Checkout was a mess. I created an account, tried to pay with my Paypal account logs me out and then asked me to log in again. The account I had just created did not exist! Confirmation page doesn't tell you when the package will ship or be delivered. Overall a terrible experience. "
"I purchased a dozen boxes of folders.I am down to the last five boxes and they are ALL damaged! Their warehouse policy does not allow them to replace the folders even though the boxes are in perfect condition. Unless you are using everything you purchase right away - stay away!"