"Very Bad Small Company.
First I bought an RX240 Radiator that I never opened and wanted to return. So I paid for a tracked delivery which at first they denied that they receieved until I showed them the tracking report that it was delivered and still charged me a 15% restocking fee.

Add to that I ordered screws and fittings almost 2 weeks ago that have not yet arrived. Which is the last pieces I need to finish my system.

I will never be ordering from this company again."

"It's nice to know that there is a place where I can now go for small parts to complete a computer build. Shipping was very fast. Sidewinder filled the bill for me right to a tee. Will be ordering from them again. "

"Second order placed and happy with the results. A good online company:
1) replies and/or ships promptly
5 stars
2) ships exactly what you order
5 stars
3) is priced competitively (a 655 pump = $75?!, yes please. Having shopped the cold guys, I now know expensive toys can be practically affordable!)
5 stars"

"Great prices, fast shipping even to Europe. Goods arrived very well packed, and at an unbeatable price!

Europeans, make sure to check your local customs office about importing goods from outside the EU, I had to "wrestle" for a week with my local customs office before they eventually dispatched the package :)"

"Great service. Items received without any issues. Highly recommended. Thanks."

"Have had many orders with sidewinder. They have always left me satisfied all around. Price, packaging, selection etc..
Never had to return anything, also were always good with communication if I had any questions or concerns. Highly recommended. "

"Great service and kit arrived in ex condition to Indonesia.Had to wait on customs in Jakarta to clear the package but that is Indonesia for you.Will order again with no hesitation.Well done guys"

"Great to deal with, have ordered from a couple times. This time in particular though I had ordered a 1/4" tee barb that was listed as 'in stock' on the website, received an email two days later saying my order was ready to ship but those barbs weren't in stock. I had actually needed a 1/4" elbow which wasn't listed on the website, replied stating such and within an hour Gary had switched out what I ordered with what I really needed and shipped my order. Received it two days later. Just an example of them going out of their way to make someone happy, great place to do business with."

"Very fast shipping and a good product selection. Will do business at Sidewinder again."

"Writing the review has slowed. I am sorry.
I ordered for the first time this time.
The correspondence of mail was also very early, and it was very comprehensible though it was from foreign countries.
The arrival of the commodity was also a little early. Packing was also perfect.
I want to shop in the shop in the future by all means.
It is also glad that there are valuable water-cooled parts. "

"Great service on hard to find items, shipped to Canada in a week. Thanks guys."

"Great price on items compared to other online stores I've seen. Items received without any issues. Highly recommended."

"This is not what I would expect. I made an order 7 days ago. I am glad I paid with an AMEX. When I follow their link of my order it has no updated information. When I call the number listed on the website It goes to a fax.

Not what I would expect to happen but after reading a few other reviews here thier orders sound like what is happening to mine. This SUX.. I guess I will dispute this with the credit card company.




I have forwarded the email messages I sent you that you said you did not get, this time with a read-receipt request.


Last time they were sent to ****@**** and ****@****, as well as this time."

"Placed an order and haven't heard anything since - credit card hasn't been charged, invoice hasn't been updated with a status, and all attempts to contact the seller have been fruitless.

UPDATE - Got a response back from Gary which explained what was going on. All is good again, look forward to doing business with him in the future.
"

"I placed an order with all items listed as being in stock. Over a full holiday free business week later and i have not received any of my items. My email inquiry has not been answered. My phone calls go unanswered. My credit card has not been charged. I would just like to know what is going on. Checking the status of my order shows no sign of problems but the order status line is blank."