"Customer service department was very helpful in explaining options to meet my needs and in enabling me to narrow search to the lens I finally chose (Sigma 737101). Shipping took place immediately upon completion of order. Pricing was cheapest I could find for what I wanted. All it all it was an excellent shopping experience."

"these Guys are Great, I bought a sigma 120-400mm lens for my Canon from them. they called me back the same day. saved so much I had it overnighted. Good product, Good service, Fast Shipping. I will buy from them again. "

"I ordered a Gitzo GT3541LS tripod from Photo4Less. It was priced $100 less than at the " 2 major" internet photo retailers I normally purchase from. Since Gitzo tripods, especially current models, are rarely discounted it seemed a little too good a price to be true. As another reviewer had suggested I called and talked to a lady at Phot4Less, I believe her name was Trudy, to get comfortable before I placed the order. She couldn't have been nicer and more helpful.

My tripod arrived professionally packaged and undamaged. The tripod cover, tool kit, and manual were all in the Gitzo box along with the tripod. Important to me as well was that the Gitzo box was in perfect condition. It dose not get an better than getting what you want at a great price and having it delivered to your door step in the time it was committed. "

"Wonderful experience; Received lens in about 36 hours!! Perfect condition. Very helpful in helping me figure out what I needed and what lenses would fit! "

"Exelente empresa el año pasado conpre una pentax k10d bateria extra 2 lentes 18-200 tamron 1 lente 12-24 sigma. estaves conpre Canon eos 50D, power gryp, un lente 18-55 canon y un 50-500 sigma y compact flash, y son exelentes presios yo busque y fueron los mejores presios yo los recomiendo ampliamente 100%100 profesionales y confiables."

" I bought Nikon 50mm 1.8D Nikkor lens, and I am very happy with it, so I also bought 1.4D too, for a night photo sessions. Both lenses are excellent, depending of the purpose you need it for. Picture quality is excellent, and sharp. Be patient and still, when you take your shots. Colors are great and vivid. It just requires a lot of leg work for composing a pictures, hahaha, but it is well worth it. You will get fit fast with it, while having a blast. For its price, you will never find anything better. If you are really picky, and want extraordinary pictures in every light conditions ,add extra 200 dollars and buy 1.4D version. "

"I ordered an expensive camera and, a week later, a lens from Photo4less. Trudy on the other end of the phone was courteous and forthcoming with accurate information regarding various details, and helped me find a couple of accessories (that I asked for). There was no pressure and no bogus follow-up calls, and I received both orders in a couple of days (without any shipping upgrades). In my experience, this is the lowest-price photo vender that can be trusted to conduct a straight sale without the bait-and-switch schemes so common among the discounters."

"With the explosion of automated on line and impersonal shopping it is often not possible to communicate with a real human being to perhaps answer a querstion that is not present in the digital FAQ database. I recently made an international purchase from Photo4less and ran into some difficulty with the card transaction not related to funds but bank protocols. I contacted the store by email and surprisingly had a positive and swift personal reply. Adding to my difficulty was the fact that I was travelling in a remote overseas location with no immediate communication. Photo4less advised me of some shipping costs and kept my order open until my return. Subsequently I was able to contact the store again and in less than a day the purchase was finalised and shipped. There was no automatic expiry of the purchase order, no demand notices, just good old fashioned personal service and communication by a human. Additionally the price had in fact increased however the original enquiry price was honoured. Through the entire process the attitude was always positive. I had previously tried to purchase the equipment from another online store and after completing the entire transcation I was informed a week later they would not ship overseas. Photo4less was considerably cheaper, expedited the purchase efficiently and informatively and were a pleasure to deal with. Many thanks to Trudy for the personalised attention.

Bob Sommerville (Australia)
"

"Reseller was excellent. The Professional Approach is absolutely something which is true marvelous. The Speed and the way of email/phone response itself speak the class the reseller is having. Keep up the excellent work "

"I have purchased a Sigma lens from Photo4Less in the past and used them again to get the best price on another lens.
Excellent to do business with both times and very fast shipping. I couldn't be more pleased."

"Great service, they made sure I got the required motorized lens when I accidentally ordered the non-motorized one for my Nikon D5000."

"I ordered a Nikon battery grip on 8-22. I received a confirmation email with my correct shipping address the same day.
On the 24th I received an email stating they did not have my correct shipping address. I replied to the email and also to the customer service email link. Have not received any correspondence since.
On Sept 1 I called their customer service at 11:30 west coast time. I let it ring about 15 times and then a recorded voice came on and said something like "There is no one here to help you at this time."

Is that too funny? Customer no-service.

Later on 9-1. Tried to use their online customer service contact method of entering in my email and order number. Nothing came up. Called again at noon. Got through and found out the order has been shipped and should arrive tomorrow."

"I made order over phone, Ralph from sales department sent me proforma invoice. Same date they shipped package to me (Czech Republic/Prague) over USPS express mail international. Czech Rep arrived package after 2 days. Another 2 days took custom clearance. Package was very well packed. Everything arrived as I ordered. Just make sure you order INSURANCE on USPS package delivery. Overall very satisfied and significantly cheaper than BH photo, which was so far my favourite one."

"I was looking for the Sigma 150 - 500 mm zoom lense. Found it at this store for the best price. As usual, very skeptical about lower prices (especially this low) Decided to give the store a try. Ordered lense and teleconverter. Everything in stock, no pressure to buy accessories at all. three day shipping was a little high but was shipped on time. Well packaged. Very satisfied with my purchase. Excellent customer service. Would use this store again."

"Definitely best prices around. I purchased a Sigma 12-400 that did not meet my expectations, so I called back got an RMA and immediately ordered a Sigma 70-200 f2.8 II EX HSM APO. Their customer service was pleasant to deal with and their processing was quick. I will do business with them again.

P.S. Sigma 70-200 f2.8 is definitely one of the most impressive lenses I ever use. Its quick , tack sharp and just a delight to shoot with."