"I ordered a copper hose pot for my newly relandscaped patio, The selection was broad, the prices were fair, and the service was excellent. The pot arrived quickly, exceeds my expectations on quality, and adds the perfect touch to my new plantings. I would recommend them highly. Plant Lady from CT"
"Signature Hardware has exceptional customer service. When the tub I ordered ended up being out of stock and the expected delivery date jumped from 10 days to 1 month (!), I called customer service to request delivery of a like or similar product. They were very accomodating and easy to work with. My order was reprocessed with no hassle. The tub arrived today and it looks BEAUTIFUL!!! I can't wait to see it installed in my remodeled bathroom. Thanks Signature Hardware for making this an easy and wonderful shopping experience. "
"I searched many sites looking for replacement register covers, they had some very unique covers and at an excellent price. The items arrived quickly, and look wonderful."
"I needed a very small pedestal sink for a tiny powder room. I had to special order this item and I found Signature Hardware's website. This was my first order from SH. I placed the order on a Wednesday afternoon and my sink arrived on Friday afternoon via FedEx, but my shipping was free. I could not believe how fast the item arrived. If I had ordered from the local chain hardware/building supply store it would have been 10 days before the item would have even shipped. The sink was very affordable compared to other retailers and with the free shipping the price couldn't be beat. I would highly recommend SH and plan on shopping with them again."
"Excellent shopping experience with SH. The exposed shower set I received was even more stunning once I saw it in person. When I received my shower set I noticed that the big shower head had been damaged during shipping. When I called the customer support, they had a replacement head in the mail the next day. A few weeks ago before I placed my order, I had asked to talk to a plumbing professional if one was available. They had their master plumber call me back and we went over technical info. I highly recommend this company."
"I purchased cabinet knobs and they were exactly as they were pictured on their website. I absolutely love them and would recommend to everyone. They came in a very timely fashion and I could track them from the time they shipped until I got them. Thank you"
"Very happy with current and past experience with Signature Hardware.....Customer Representative/Excellent...Shipping, packing and safe arrival/Excellent...Quality of product/Excellent. Overall rating is also Excellent and we would highly recommend.
Sandy and Dave
Fitzgerald, Georgia "
"SIGNATURE HARDWARE MESSED UP TWO SEPARATE ORDERS --NOT ONE BUT TWO! The first order was for an item that had several pieces--HALF OF IT WAS MISSING when it came and it was time for the plumber to install it. We had to wait over a week for them to send the missing parts of the item, and the contractor had to reschedule the plumber. The second order was for a faucet--they sent the wrong faucet but would never own up to the fact even though I e-mailed them pictures of what I ordered and what they sent. Never again will I order from them!! Beware!! "
"This was my first time to view the Signature HW site. I was very pleased with the large selection of doorbells/buttons. However, I ordered a large decorative wall-mounted doorbell button, and it turns out that I had to drill a 1-1/2" dia. 1/4" deep hole in the wall where the wires attach so that it would fit flush against the wall. The existing standard 5/8" hole did not work. I'm pleased with the appearance of the product, but the lack of dimensions/side view or other indication of this major disadvantage in installing will make me skeptical of other products. Otherwise, the process of ordering and delivery were as expected."
"I orderd a granite bench from signature hardware and it was everything and more than i expected. Like the customer service rep. said ( it is a good looking piece). A male once told me, when a female says a good looking piece. She means like a fine piece of jewlery and it was. Thanks signature for this fine piece of jewlery. "
"We were looking for a corner sink and Signature hardware offered us the best deal in product and price. We ordered the sink late in the evening on the 7th and recieved the sink before noon on the 10th. The sink came well packed and was in perfect condition. We have not installed it yet, but my plumber said it was a great sink and would fit great in the space we needed. "
"was very, very impressed by the communication and extremely fast shipping at signature hardware. will definitely shop here again."
"We needed a new sink for our very small bathroom and SH had the best selection and competitive pricing. Once we selected the sink the process was seamless (easy purchase, fast delivery, etc) but the sink is gorgeous! I wish we could attach a photo to this review because we just love it and it's perfect for the space. Since we installed it yesterday, I have been stopping in just to admire it. We are extremely satisfied customers, thank you!"
"Ordered Lion Claw Tub. Arrived in a week with all of the extras. The only problem , and they told me upfront. the delivery is to street... 450 LB bathtub... to the shippers credit he and my wife pushed it up to the garage on its skid and were able to get it in the house, other wise it would have had to stay at the curb.
This is a first rate company that I will uses again and again.
Steve in Charlotte"
"Signature Hardware had exactly what we were looking for at a great price & it arrived securely packaged as an excellent quality product. We ordered the oil-rubbed bronze kitchen sink drain set & it is a beautiful shade of bronze. I received my order via priority mail (with a delivery confirmation number emailed to me), so it arrived within a couple of days! I will definitely shop here again as we continue to remodel our kitchen!"