"Purchase went very smooth. Product shipped out quickly and I was very satisfied with the quality of the item"
"I have absolutely no complaints. The order was accurate, the quality is great, and the merchandise arrived even earlier than expected."
"This vendor has products you can't find other places! A copper pop-up drain, which my plumber claimed did not exist and perfectly matches my bargain copper sink (they sell copper sinks, too.) It is really a one stop pplace dor all the plumbing/bath/kitchen odds and ends you need - and then some. The shipments were very prompt, and orders always complete. I plan to order again soon."
"I was so excited when I saw these; I had only seen thi style in clear plastic before, and finding oil-rubbed bronze was fantastic! They make life so much easier as far as changing the curtain &/or liner. But they are about 1" too long, and if the liner hook could be a little lower than the shower curtain hook so the liner doesn't show at the top (prbably because the overall design is too long), that would be great! But they are beautiful, and quality is excellent. Design just needs some fine-tuning."
"My order was shipped almost immediately upon receipt by the company. It is just a beautiful faucet at a really great price. In addition, Customer Service was quick to send me information BEFORE I placed my order to ensure what I wanted was going to work for us. I'll happily order from Signature Hardware again."
"Signature Hardware does not care about their repeat customers. We had ordered from them back in 2008 and were perfectly happy with everything. So, we took a chance again and ordered yet another corner toliet. When it arrived it awas packaged well, and everything seemed fine until I opened the box. What was inside was not what I expected to receive. What I had looked at on the internet was a toliet that flushed on the side of the tank. The one that I was sent flushed on the top. An anyoying place, to flush. They had also sent me a catalog, so I looked in it for the phone number to contact them. Seen that the toliet that I wanted was listed in the book. So, I called them and told them that I was not sent the right toliet. The person on the phone was rude to me. She stated that all the corner toliets flushed on the top. I told her no, look at your catalog. So, she stated that catologs are subject to changes, and so is the internet. If they run out of the product, that they ship the one with the changes. Told me that I could ship the toliet back, pay the shipping, and a restocking fee of 20%. I asked her why should I pay for something that they shipped, before calling me to ask me if I would accept, the item with the changes. It was not what I ordered. She said that they state, someplace, that they have the right to do that. I will not send the toliet back and pay double for it. I called our credit card company, and they are disputing it, but they don't think that they can stop Signature hardware from adding all the extra charges. What is the cost of the restocking fee anyway? I haven't touched anything, expect to open the box to see if it was what I wanted. I told the person that on the phone and she just stated that was their policies, to charge the person 20%. I told her that they were pentalizing me, for them sending anything that they wanted, that it is a simple problem to solve, and that it wasn't like I was a one time customer, we had ordered there before. This lady was just so rude to me on the phone. Don't do business with Signature Hardware because if they don't have what is pictured they will send you something else, and charge you the restocking fee, and shipping back for their mistake. They could just fix the problem by E-mailing or calling the customer and tell them we are sold out of what you ordered would you accept this. Giving the customer a chance to repond yes I will, or no I won't. They just lost my business. Plus I am stuck with a toliet that I really don't like, but will use because I don't want to pay for it basicly twice with the all the fees to ship it back and restocking. I refuse to give Signature hardware those extra fees. I don't know how they get away charging those fees, in a situation where the it wasn't the customers fault. "
"Very fast service. Ordered corner toilet Sunday evening & received on Tuesday morning. Product was packaged very well. Will order from company again!!!
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"My third time buying here.
Always VERY good quality. Good prices, no tax and free fast shipping(if minumum sale is met)"
"oak toilet seat was recieved, the quality is outstanding and can not be found or equaled in our area... we have ordered 2 more for our new home...."
"good service , product came on time and and great shape would recommend Signature to anyone "
"After already purchasing several items from Signature Hardware for our master bathroom rennovation including a Giana Slipper Tub, freestanding faucets, and towel racks, we needed an offset shower arm. Already pleased with the prompt service and outstanding selection from Signature Hardware, we were thrilled to find a perfect fit for our new contemporary bathroom . . . a 17.5 inch S-type Offset Shower Arm with a ball flange. Very cool!
We will continue to shop Signature Hardware as we tackle our next project. "
"Good communication from Signature Hardware. The planter
I ordered was shipped on time and I was happy with the
price. Would order from them again."
"Love, love, love my sink and faucet! Thank you Signature Hardware for making it easy for me to shop online. I could not just order any sink because of the piece of furniture I was using for the vanity, and I loved the faucet that was displayed with the sink. When I purchased the sink, it also gave me an option to purchase the faucet, keeping me from having to search the hundreds of faucets! Thanks so much!"
"Order process very easy; parts delivered of good quality"
"The service was excellant and the merchandise was reasonably priced. I had some additional concerns and Stephanie was was very professional and took care of everything. Overall it was a very pleasant experience. I highly recommend this web site"