"The merchandise is great! I did have an issue with an item I ordered not being in stock after the order was placed and confirmed. I was given the option of waiting until it came in before getting the rest of my order shipped. I ended up cancelling that item and replacing it with another. I think the company should have offered to send the order in two shipments, but that option wasn't given. Customer service was great though -"
"I ordered 5 items from Signature Hardware. I was very surprised in how quickly I received the order. When I reviewed the order it was not correct. The quantity of the order was reversed (4 of one item and 1 of another). I was told I had to pay a restocking fee or had to pay for shipping to correct the order. The reason I ordered 5 items was to obtain free shipping. "
"We ordered a corner pedestal sink for our bathroom. We contacted customer service before purchasing this item with questions and received a response the next day. The item was shipped promptly and received in two days. It was well padded as evidenced by the excellent condition of the sink when we opened the boxes. The item was exactly as pictured and described on the web page. We would definitely consider making another purchase from Signature Hardware."
"Easy to use website. Very fast delivery. I had to call with a follow up question and the provider was very helpful and solved my problem right away."
"I ordered a stainless steel apron sink. As promised, it arrived in 3 days, perfectly packed. It is absolutely beautiful and I cannot wait for it to be installed in our new kitchen. Your website is great and easy to use! "
"Excellent service. I ordered a bathtub faucet which came in excellent condition. The item was shipped immediately and I received it within days of placing the order - well in advance of what was promised. I haven't had the faucet installed yet but quality looks very good."
"I stumbled across Signature Hardware when I was looking for an Island Range Hood. All I could find on other sites and in stores was Stainless Steel and I really wanted a black one. Signature Hardware had it. I haven't gotten it installed yet but the ordering process was easy and it was delivered within a week. When I get ready to redo the bathroom I'll definitely check out Signature Hardware. "
"My first order of a wooden toilet seat from Signature has left me very satisfied. The website was easy to use, the selection extensive, the order process was quick and easy, processing and shipping were fast, the item was well packed, and received in perfect condition. I am recommending this company to others."
"Online purchase was straight forward and easy. Items arrived safely and in a timely fashion. Both pulls I ordered look great and are solidly built. A welcome addition to my sliding doors!"
"This was my 3rd order with them and they were excellent. I needed some spare parts and they were quick to research availability and provide resaonable pricing. I will continue to do business with them."
"I liked the web site and the service I got, the product I received was superior.The person (KATE) I talked to on the phone was frindely and helpful.Many thanks to all at Signature HardwRE."
"I have ordered merchandise over 1 year ago and phoned to try to add to my collection. I was pleasantly surprised by a very helpful salesman to assist me with information I needed to place the order. The radiator flanges are like no other i have seen at DYI stores and on various online web sites. The are very beautiful and finish off the look of my home while adding a gorgeous detail. I love them."
"Great company to order from..reasonable prices and fast delivery. Would definately order from again when the need happens."
"The order arrived promptly, but was damaged. The notice process was very easy, a photo of the damaged item was requested, upon receipt via computer, the replacement product was quickly shipped. The product was as advertised and I would work with this company again."
"This teak stool is a wonderful size for our walk in shower. Made very well....would recommend it highly."