"very poor check out functionality--would not accept my credit card....resorted to Pay Pal but only after much diddling aroudn."

"Was a waste of our time. First advertised item was not available -- Second item was ordered, billed to credit card and then 3 days later order was cancelled by them with no reason -- and We have to wait a month for credit back to our card. We will NOT ever order from Skymall again."

"Very easy to order on line. ccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccccc"

"Dec 17: Ordered product for Christmas (status in stock) and no sign of product yet.
Dec 28: When customer service was contacted in end of Dec, the representative advised that an update can be provided only after 3 business days and that too was never done!!!
Jan 2: submitted inquiry online - no response received.
Feb 6: an automated email was sent indicating back order
Feb 15: still waiting...hope to get the product sometime in 2015."

"I will give a rating after I receive my item depending on how long it takes and the quality. I hope that it will be a good experience so I will order again."

"Good selection of products. Always entertaining to flip through the magazine while flying. First time actually buying some items. "

"i have not received notice or any information about my order status. Order was place Feb. 1
"

"Not happy with service at all. Ordered product almost 2 weeks ago checked with customer service have yet to here from them. "

"Love your products hope it gets here quickly enough for the money"

"SkyMall has quality products that aren't available elsewhere. I have ordered several times, and I have always been pleased with the price, service, and quality of their items."

"Shipping cost is high for the length of time it will take to receive. I can see that amount for two day shipping, not seven to ten days."

"I love the product but was quite upset to see that by ordering two of the exact same product the shipping was doubled. It does not take more time to pull one or two items when they are the same and these are very light no wire bras so to me it seemed like gouging to charge twice the shipping. Because of that I don't think I will order from SkyMall again. Also we are at Feb 13th, 8:00 PM and I still have not received the product. I'm disappointed."

"TERRIBLE Service...they went into bankruptcy at nearly the same time I placed my order and I have not received it, there is no delivery date posted, no reply to several emails to their customer service email, and they have stopped taking calls. They should take their site down if they are not servicing orders."

"One key order item was never shipped to me since 12/27/2014 SkyMall order confirmation. The SkyMall Customer Service email correspondence has not been helping (and they're not showing any basic customer courtesy either). Meanwhile the 800-Skymall customer service phone line listed on SkyMall site was no longer active. The SkyMall Customer Service emails first claimed that order’d item was shipped and billed to my credit card already but they couldn't provide any proof of 'Your SkyMall Order Status - Shipped' email notification. Furthermore, the SkyMall Customer Service email reply also claimed that missing merchandise was shipped to someone else in another city/state and the whole missing delivery case became my own problem not SkyMall's. I'll have to submit the case to BBB now."

"cut out several times no help kept losing information had to retype"